Life Time Fitness

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About

The Healthy Way of Life Company.

Story

24-hour health club with hundreds of cardio & weight machines, indoor/outdoor pools, sport courts, innovative classes, child center, free lockers and towels, and affordable memberships.

Address: 40000 High Pointe Blvd, Novi, MI 48375, USA

Phone: (248) 735-0100

Website

moc.ssentifemitefil@aidemlaicos

State: Michigan

City: Novi

Zip Code: 48375

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews

I love Lifetime.  My membership was on for awhile and I just reactivated with the Novi center, I was at Troy before.  The facility is always clean, the staff always helpful/courteous, and the amenities are outstanding. My kids like the child care area and love the indoor pool - that alone is worth the whole membership. It's definitely expensive compared to other gyms but I think you get more here than with the other gyms so it's worth it.

 7 years ago (07-02-2018)

Very family friendly gym. I love walking in and seeing all the other families. The Daycare staff and facilities are great!  My daughter is always happy to go to the gym :)
I use the gym mainly for the Lap Pool and I love it!  It is a perfect tempature for a good workout. Hardly never busy...when it is people are very kind to share a lane. :)

 7 years ago (09-02-2018)

DO READ THE HORRIBLE EXPERIENCES POSTED ELSEWHERE AS WELL. It was my misfortune to get drawn into the web of deceit and rampant duplicity at this place which is smartly concealed under a veil of grandeur.  It's run by salesmen looking for sales target and hunger for money, customer service is a myth here. My experience with my membership here has been horrible.

I went for a visit to this facility and took a tour with a sales rep, who convinced me and rushed to take up a membership. He promised me few deals, that I later realized were of no value.

 I had come to Michigan for just a few months and had clearly stated my intentions to the rep before joining. I was told that I can cancel anytime without any specific reason. However, when the time finally came to cancel my subscription, the customer service personnel told me that I was in a 12-month loyalty program that needs a full 12 months of membership before cancellation. I took the matter up to the manager but did not get any response from Lifetime for more than 2 weeks. Ultimately, I had to go to the center and painstakingly convince them with all the documents to prove that I am actually moving out, and only then did I finally got rid of the contract. But they tried to their fullest and till the last moment to keep me in the membership (and get the only thing they care about, money).

 7 years ago (20-01-2018)

I could have warned all of you, except, I come way before you all did. I had to quit for a while due to some personal problems and ended up being disabled in the end. When I quit them, I had to pay for an extra month for some reason, and so I did, not the type to really argue. I would never recommend it to anyone. It was going down back in 2008 bad, just in the couple years I had been there, there were a lot of complaints, I can just imagine what it is now. Half the time, hair dryers were broke and other supplies were not attainable that were promised in the contract. The day I walked out the door for good, the lady behind the desk who signed my contract final, was so very nasty and offish and rude, that i went into the car and cried. I called back and spoke to a manager over her later, however it seemed to " go in one ear and out the other " I had many times heard them talking about one member or the other and that is a NO NO no matter where one works. I worked in public for many years and would have been fired for far less. The prices were good when I started, but then when you let the place fun down and don't take care, that price becomes too much. Also, the pool was down and cold in the winter and that was the only thing I used there at all, that is why I joined and it was too cold in the winter and not working or maybe saving money all winter.

 7 years ago (01-01-2018)

It is a nice place with awesome facilities. The only thing makes it look and feel worse are some visitors, leaving tons of hair everywhere, putting their used towels like someone else will remove it; or using family changing rooms without actual family...

 7 years ago (28-02-2018)

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