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Reviews, get directions and contact details for Life Time Fitness

Life Time Fitness

About

The Healthy Way of Life Company

Story

24-hour gym with hundreds of cardio & weight machines, indoor/outdoor pools, sport courts, rock climbing, innovative classes, child center, free lockers and towels, and affordable memberships.

Mission

Our mission is to provide an Educational, Entertaining, Friendly and Inviting, Functional and Innovative experience of uncompromising quality that meets the health and fitness needs of the entire family.

Address: 3850 Richmond Rd, Beachwood, OH 44122, USA
Phone: (216) 292-6844
moc.ssentifemitefil@aidemlaicos
State: Ohio
Zip Code: 44122


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Reviews
It is a nice gym with nice equipment but the staff has no regards for the customers. The child center would not allow me to bring my child in during the open hours indicated on the door because of staffing. Why advertise what you can't provide? Customer service from corporate was very poor as well. This is nice gym but the operators do not care about their customers at all.
8 years ago (02-08-2017)
Nice facility, horrible service from day 1. Any questions or issues, they transfer you around where no one answers the phone. I have left messages for everyone up to the center manager with no response. It's just not worth the high cost. When will I learn? I've been thinking about finding another gym and saw LTF had a special and thought what the heck. I reached out on line and asked for pricing information. I specifically asked not to be called. Shortly after, I received a call! When I restated my desire not to be called.. the jerk laughed in my ear and hung up.. Amazing.. Note to the LTF responders.. You guys don't get it.. Reading through the posts there is a recurring theme.. HORRIBLE CUSTOMER SERVICE! Instead of asking US to reach out to you, perhaps you should take the initiative and reach out to customers who leave and ask why, then take action and remove current management and give some service training. You guys have real issues at this place and it could be so much better in such a hot market.
8 years ago (03-10-2017)
I don't have a membership, I visited with a relative. The place is amazing! Anything you need or want can be found here. The only deal breaker for me was the price. I can get everything I need elsewhere for a third of the cost.
8 years ago (21-07-2017)
My husband and I have belonged to LTF for many years. I really love swimming there and working out. The reason I didn't give it 5 stars is the following: The floors are very dirty there, especially in the locker rooms and bathrooms and showers. You need to wear some kind of crocs or shoes at all times. Also, some of the exercise equipment is not always in good repair. There is a lot of machines there and you can always manage to get on a good one. I find most of the staff to be very helpful and nice. I really think it is a nice place and our family has enjoyed going there since it has opened.
8 years ago (25-07-2017)
Not well organized. not at all clean, needs to step up the cleanliness. it's approaching a creepy level .
8 years ago (22-09-2017)
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