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Reviews, get directions and contact details for Lighting Design - Draper, UT Showroom

Address: 11538 State St #100, Draper, UT 84020, USA
Phone: (801) 495-1948
State: Utah
Zip Code: 84020


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

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Reviews
I went in with a co-worker to check out their selection. We were there for 15 minutes and not a single person acknowledged our presence. There was only 1 other customer in the store, so that wasn't the issue. I won't be going back. I have had several other people tell me the exact same story. Sad.
7 years ago (11-01-2018)
The showroom is nice with a decent selection. We came in and shopped the entire store and not even one of the six or so employees ever greeted or looked at us. Not even a simple hello!!! After finding two potential fixtures, we went to the sales counter and watched four employees clacking on their computers and playing on their phones. Not even one of them looked up or aknowleded we were even there. I cleared my throat a few times to try to get even one of them to look up, none of them did. After NEARLY FIVE MINUTES of watching them COMPLETELY IGNORE US we left. This was the saddest customer service I have ever experienced. Pitiful. I could understand if they were busy with customers, but we were the only shoppers in the store! We ended up going to Lighthouse and they were awesome! They greeted us immediately, were friendly and helpful. We ended up buying a $400 fixture from them. Lighting Design seriously needs to train their staff to aknowledge and communicate with customers! You lost a potential customer and got this one star review as a result of your lousy, non-existent customer service.
8 years ago (25-11-2017)
Fantastic variety of beautiful lighting. Great quality. And amazing customer service!
7 years ago (10-01-2018)
I love the people who work at Lighting Design, they're so helpful and willing to go WAY above and beyond for a customer. I saw a light in a random office of a customer, and I didn't know the brand or anything about it except that I loved it and one of the women (I'll find her card and update the review) gave me her cell number and said text me a picture and I'll find these lights for you. Seriously awesome!
8 years ago (21-04-2017)
Great selection, great staff, but pretty steep on the price. You have to ask for the books behind the counter that have options that won’t break the bank.
8 years ago (12-10-2017)
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