LOFT

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Your Altamonte Springs, FL LOFT is all about effortless, undeniably feminine style. Our clothing is modern and casual, featuring tops, sweaters, dresses, pants, jeans, shoes, accessories, petites, maternity and more. At LOFT, we create clothing that works everywhere in a woman’s life – at home, at work, on the weekend and beyond. Carefully crafted, undeniably feminine and ultra-wearable pieces that are about the vibe as much as they are about details. Welcome to LOFT.

Address: 451 E Altamonte Dr, Altamonte Springs, FL 32701, USA

Phone: (407) 331-1012

Website

State: Florida

Zip Code: 32701

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Reviews

I went in to return (part) of a very large purchase and was treated very cold. I was surprised because if she took a second to ask why I was returning or viewed the totals on my receipt, she'd have seen I spent a lot of money within 3 days. I didn't want to exchange because I had ordered two sizes of the same pants in 4 colors because I was unsure of size at the time. Also, I just spent $585 from 7/1, 7/2, & 7/3 and didn't need more clothes at the moment. I'm *new to Loft, but now I think I prefer to spend my money elsewhere. I returned $211 of clothing. That still left $374 I spent.  What's extra absurd about this is the young associate was dressed more for a party and is not even the Loft target market. I AM the target market: 35 year old petite, professional career and mother. She didn't speak to me the *entire time and was flinging things around and then *smashed my large bag & spoke (finally), "Have a nice da-ay." Wow. There was no line so there was no reason to be so abrubt the whole time. My best guess is she was upset about me doing a return and maybe because the store was pretty empty. She never asked, and put "changed mind," but really it was wrong size. I'm going to upload my receipts. I'm sharing this because I don't want other customers to be treated poorly for doing a return. Also, this review might help (just in case) Loft penalizes employees for returns brought in from online & other locations; because they should not. If they do, that might explain why her energy toward me was so cold and off-putting which is the exact opposite of how I am treated on a regular basis. I am a friendly professional no matter how ill-mannered someone is. 
I plan to upload a photo of my receipts.

 9 years ago (14-07-2017)

The managers and staff are very friendly at Loft Altamonte mall location and very helpful I enjoy shopping at loft and the people who work for loft make it an even better place to shop. Thanks loft!

 13 years ago (05-02-2014)

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Reviews, get directions and contact details for LOFT

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