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Reviews, get directions and contact details for Lord & Taylor

Story

Discover the latest trends, exclusive previews and can’t-miss sales at Lord & Taylor and Lordandtaylor.com. Since 1826, Lord & Taylor has built a reputation for service, quality and most of all, style. Their mix of on-trend brands and timeless designers, combined with amazing weekly deals and seasonal sales, create a superior shopping experience.

Address: Quakerbridge Mall, Lawrenceville, NJ 08648, USA
Phone: (609) 799-9500
State: New Jersey
Zip Code: 08648


Opening Hours

Monday: 10:00 AM – 9:30 PM
Tuesday: 10:00 AM – 9:30 PM
Wednesday: 10:00 AM – 9:30 PM
Thursday: 10:00 AM – 9:30 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 9:30 PM
Sunday: 11:00 AM – 7:00 PM

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Reviews
This rating is for their website. I would give 0 stars if I could. I spent more than an hour selecting items from their website and all along they were not in stock... I got to the payment option and the poorly designed website would not even display an error to tell me that the reason that the payment was not going through was because the items were not available... I had to call customer service... they did nothing for me... we apologize that you had to use our website which doesn't give you correct information and doesn't provide you with messages to tell you what's wrong with your order. That's it... Customer service? they need a lesson from Amazon and Macy's...
8 years ago (08-10-2017)
Great remodeling, great inventory, poor poor staffing, this is my third trip to find many check out registers absent of employees to check you out, so few employees on the floor, you can't obtain assistance for any matter. So frustrating, as after spending two hours shopping I had to leave the store without merchandise as I waited 45 minutes to find someone to check me out, until I gave up and left. I asked the one employee on the floor and her response was you will have to wait until someone returns.
8 years ago (12-09-2017)
Ihad an interaction with the new general manager Chris today. The way he spoke to me was rude, curt and dismissive, making me feel unimportant and disrespected.
8 years ago (08-11-2017)
Difficult to navigate store whole under major construction. However employees were very helpful & sales are great!
8 years ago (14-07-2017)
Wow the shoes section is huge.... n I had the most exceptional lady her name was Eva she was kind quick stylish n very Beautiful... !!! Lord n Taylor great job!!!
9 years ago (05-05-2016)
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