Lunatic Fringe Eleventh

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Address: 1790 1100 E, Salt Lake City, UT 84105, USA

Phone: (801) 322-4247

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State: Utah

Zip Code: 84105

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Reviews

Warning to all customers with appointments with Lunatic Fringe... If you have a profile in their system, it will be on you to ensure the staff upfront asks you for any changes to your phone number to contact you on reminders or upcoming appointments. 

Since the company recently started taking my business again after 9 years I was given a $50 no show. Turns out my phone number was an age-old number from a former business of 9 years ago.

As a fellow business owner, I would ensure my staff was better trained to ensure this lack of customer service in the event of a needing to charge no show fees. Feels like a real bummer the staff is not expected to ensure the customers contact info is up to date. Especially after 2 appointments successfully completed and transactions ran at the front desk.

 7 years ago (10-01-2018)

Danielle gave me a wonderful haircut and style! She listened and knew exactly what to do to help me look my best. I love going to this salon. Everyone is welcoming and makes me feel important. I'm also very thankful they introduced me to the Kerastase line of products!

 7 years ago (10-01-2018)

Mario is absolutely amazing!!!! I wanted the nearly impossible task of "Ice Queen" hair. My hair was already blonde for the most part, but I was just hoping to start the process of going white, because I know it is just that.. A PROCESS. Mario exceeded all my expectations, and my hair is gorgeous. I got my hair done on Saturday and within hours of it being done, I have never had so many compliments on my hair, including by TV personality I met that night. That should tell you all you need to know. The cost may be higher than other places but I have no problem paying it for the quality of work done by this salon. AMAZING!

 7 years ago (21-11-2017)

Don’t know how to use a razor?  And you want how much for a hair cut?  And then you just gave up w the razor as it took too much time so I had to come back... and then you somehow cut 8 inches off I stead of 3?  Thanks for ruining my hair. These guys are a rip off. All you pay for us the atmosphere and being trendy. I’d rather have a good cut.

 7 years ago (06-12-2017)

Best service I’ve ever received at a salon!  Angela is very talented and helpful.  She even took some time to show me how to replicate the style at home.  I will definitely be coming back!

 7 years ago (20-11-2017)

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