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Reviews, get directions and contact details for Homewood Suites

Homewood Suites

About

Make Yourself At Home

Story

Homewood Suites is an upscale, yet casual, all-suite residential-style hotel brand catering to travelers seeking a homelike hotel experience for a few days or more when on the road. The extra space and privacy of the suites, the casual atmosphere, and the many homelike amenities and services ensure guests satisfy their individual need for comfort, flexibility and convenience. All at the price of a high-quality, traditional hotel.

Address: 2061 Griffin Rd, Fort Lauderdale, FL 33312, United States
Phone: (954) 967-9063
State: Florida
City: Fort Lauderdale
Zip Code: 33312


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Very poor service upon our arrival after returning from our cruise. We had a 2 bedroom suite. 7 adults and 2 small children ages 3 and 18 months. There is nowhere to wait for your room with small children. We took a cab to Hollywood Beach (great beach). Got back at 7p m to be told that our room still was not ready. We had to get up at 4 to be on the shuttle by 5. When we were finally able to get to our room we had 3 bath towels and 3 shampoos with 1 conditioner. The beds sleep well which is a plus. This hotel may be better suited for a small group without children
7 years ago (26-02-2018)
Stayed in January had a much better room than be what we had this time. Very disappointed with our February stay. No help from evening hotel staff. Will be looking for new place to stay next time into fort Lauderdale
7 years ago (25-02-2018)
I have stayed in MANY Homewood Suites over the last few years. During this trip, I was determined to stay in on a Homewood property, but was very disappointed with the quality of the room, service, and food choices. Usually Homewood has timely housekeeping in your room. In this hotel, it is hit or miss, and often the housekeeping is not outside your door until when you are having dinner or relaxing in your room with your family. The hotel employees do not speak good English, which is fine if you don't speak English, but a problem if you do. We had to call the housekeeping manager to help my father communicate with one of the housekeepers, and I twice had difficulty communicating with one of the male front desk trainees because he was very hard to understand through his dialect. The food was also not nearly as good quality as other Homewood Suites. Salad and soup night was very disappointing, only one soup choice and the lettuce was wilted. The toppings for the salad were few, and "old" - like the tomato and cucumbers, they were not fresh. The pool area is very nice, and there is a putting green, which is fun. There is a shuttle to the airport that is timely, and the lobby is a nice area for a hotel of this kind. The commissary is very expensive ($6.00 for one beer), but it is a nice lobby area. The business center is very user friendly and you can print documents, which is nice. My room was not very clean, the carpet was dirty, the windows filthily, and the bathroom was less than pleasant (wall paper peeling off the wall, toilet paper holders falling off the wall, and it was difficult to get housekeeping to come daily to help maintain the room. We had to take our own trash out every day, literally. And we had housekeeping come only twice over a nine day stay. We had to keep calling the front desk to request people to come up when we were obviously skipped. I normally do not leave negative reviews, but this hotel could step up their game because it is a huge disappointment. I know it is usually "packed" with guests going on cruises, so maybe there is no motivation by management to make changes, but I will not stay here without absolute improvements in service, quality and cleanliness.
7 years ago (02-03-2018)
Definitely, a nice place to stay even for overnights or a week's vacation. There is a manager's special from Monday to Thursday with great food and drinks in the evening, all for free. However, the handicap rooms are waaayyy in the back of the building. A person with bad hips or using a cane or walker have to walk a loooongg way going to the lobby for breakfast or for inquiry. The handicap rooms are even far from the elevators! Somebody needs to rethink about this layout. Otherwise, it is a lovely place to stay. Very nice staff.
7 years ago (18-01-2018)
Giving this stay a 1 star . We chose this not because it was cheap but it had extras. We flew in and was picked up from the airport port shuttle. This driver was great he was bilingual , understandable, and nice. The hotel was nice and clean . We had arrived early and waited by the pool as are rooms were getting ready. The Hotel offers a free shuttle to about 5 or 6 restaurants as well as a liquor store right next to a ( Sams or Costco ). The shuttle runs from 4 pm to 11pm on the hour intervals or call the hotel and the shuttle would pick you up. 45 minutes after dropping us off we called the Hotel and gave them our stop . We waited and waited called again told us again would be just a few minutes. Now we are into 2 hours and 45 minutes. My third call I was so irritated . No apologies from our driver . He just talked on his phone in a different language. ### Second issue was over booking the transportation to the port .Their is one person at a desk just inside the hotel with the information about sign up times. We waited our turn but had a terrible time . Two Greyhound type buses rolled in and the driver of the bus was unable to relay where he was going to us . ( Language barrier )We asked and he said yes that he was going to our destination. We had our wives board while we waited with luggage. As the driver made his way to us we heard others say that the second bus was going to the port we needed to go . So we asked before our luggage was put on the bus. This time he said no and pointed to the second bus that was behind him . Just up setting . Their was no markings or signs on the bus. I went to ask the second driver as to wether she was going to our port location. She motioned and said that the driver we just waited for was going. NOT her. Mean while my buddy is asking our wives to get off the first bus. During this time his wife was injured from a tweaked,twisted,bent her knee in-between the seats. Yes in pain we helped her off and heard the bus drivers in a argument. Their still was know one assisting with direction s. Finally the drivers make their minds up. Now we have to bring our luggage back to the first bus and have our wives get back on . So flustering . One driver 56 passengers times 2 pieces of luggage each and small carry-on's . This also was a $ 10.00 each rider We were just really up set of the disorganized and misleading events that lead to one members getting hurt in our group in the boarding and exiting the bus. Plus the night before leaving us for 2 hours after their set time for pick ups. Unfortunately this Vacation ended with cancellation of excursions that were planned and a rental of a wheelchair costing $ 175.00 plus memories that could have been. """ Priceless """'
7 years ago (10-03-2018)
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