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Reviews, get directions and contact details for M & R Automotive Service Center Inc.

About

Best Automotive Repair Service in Geneseo, NY

Story

M & R Automotive Service Center, Inc. is a locally owned and operated business and has been serving the Geneseo and surrounding areas for over 20 years. Our goal has been to offer you the best possible automotive service. Our primary focus is to ensure you and your family have a safe and reliable vehicle. We offer a wide variety of automotive services.

Please allow us the opportunity to service your vehicles by giving us a call or scheduling your next appointment right here on our website. Let us prove to you that we are the best automotive repair services in the Geneseo, New York area!

"Hello," my name is Mark Ricotta; the owner of M & R Automotive Service. "I have been operating this business since 1991 and would like to invite you for a cup of coffee while we service your vehicle. Please browse our website for many online specials and read about our services offered. If you have any questions, please give us a call or send an email."

Automotive repair and service all makes and models foreign domestic cars and trucks. We specialize in towing, flat bed service, jump starts, tires change, and mobile battery installations.

Visit our website for a full list of services, and remember, we offer a free vehicle courtesy inspection with all services!

Address: 4561 Morgan View Rd, Geneseo, NY 14454, USA
Phone: (585) 243-1201
moc.evitomotuardnam@selas
State: New York
City: Geneseo
Zip Code: 14454


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
During the wind storm this past winter 2017 that knocked a bunch of debris onto the road, I got a flat tire. I called AAA and these guys came to tow my car. They told me after looking it over it was because the seal to the tire was not tight due to rust. They said they got it sealed again and called me, I came to pick it up and a few hours later it had deflated again. I was charged for this still even after it had not been fixed. I wanted to at least give them the benefit of the doubt and give them some business, I needed an oil change and a few new sparkplugs, all I got was a $5 off repeat customer credit, no compensation for not fixing my tire the first time, (and I am not even sure they replaced all the plugs) as I just said screw it put the spare on. They charged me for not even fixing the issue. When I was able to go back to my hometown with the tire, my mechanic there saw straight away there was a roofing nail (huge nail) through the tire, and said he didn't know how they missed it or resealed as the tire looked largely untouched. These guys did however try to get me to buy a new set of rims (these were my winter rims, rusty but never had an issue until the nail went through them with the seal) Overall, I did not enjoy my experience, I feel like there prices were at least 15-20% higher than most shops I have had experience with. To top this off, the day I picked up my car, my friend's battery on his car died and since he had been giving me rides while mine was in the shop, I used a AAA call for him, which I have done in the past. Even told AAA directly I was with my friend's car. They were really grumpy and stated "YOU KNOW THIS IS USING ONE OF YOUR CALLS RIGHT?" Guy came initially was nice (when i had a flat the first time in the am) but the older gentleman was rude and kept ignoring what we were telling him, stating we needed to remember batteries for a key fob so this didn't happen (not the issue). Even though the car battery was dead. When he came to help my friend out he couldn't even get in the car with all his tools and was just like "gotta break the glass, you can do it but I won't." (I'm sure to avoid having to pay for it or something along those lines) The apartment complex manager for Ambassador Apartments ended up getting us in to his car by getting under the hood and getting the door unlocked after giving the battery some juice (only helpful thing the guy had on him was the battery charger, but i did have cables). Total waste of a call.
9 years ago (25-07-2017)
Great service great employees always explains what and why. Love the fast work with great prices. Drop off of waiting either way I will always go back. Never a repeat service (other than oil changes).
9 years ago (12-09-2017)
As others have said BAD AAA experience!!!!!!! Refused to tow yet AAA sent someone else that was Great and super quick.
9 years ago (12-12-2017)
I have used M and R for years I like the fact that Courtney and the Crew have been there for many years, they know me and my vehicle. I am always treated with respect and I trust them to do what is needed to keep my car safe. They fixed my exhaust with a custom fabrication instead of me having to buy the whole piping unit to fix a small leak. Just as there are negative reviews in this world there are also positive. This is one for the positive side.
10 years ago (23-01-2017)
Great bunch of guys, they'll treat you right!
9 years ago (27-12-2017)
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