facebooktwitterpinterest
mobil menu

Macy's

  1. Edenvale
  2. Aptos Department Store
  3. San Jose Department Store

Reviews, get directions and contact details for Macy's

Story

Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand over 740 stores operating coast-to-coast and online. Macy's Westfield Oakridge offers a first class selection of top fashion brands including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder & Levis. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts and furniture. Plan your visit to 5411 Thornwood Drive San Jose CA 95123-1215 today!

Address: 5411 Thornwood Dr, San Jose, CA 95123, USA
Phone: (408) 224-3333
State: California
Zip Code: 95123


Update Info
Similar places near
Westfield Oakridge Westfield Oakridge 143 meter Nice mall clean with a ton of stores to choose from. Food court is coming together fi...
Sears Sears 221 meter Quite a nice pickup counter they have! Quick service.
Nordstrom Rack Oakridge Nordstrom Rack Oakridge 247 meter I was followed around for the past half hour by your loss prevention team as I tried ...
Target Target 250 meter Did not have potato ricer store was nice and clean handicap cart work good sales peop...
Kohl's San Jose South Kohl's San Jose South 592 meter Lots of quality clothes at excellent prices (when on sale). Lots of customer retentio...
Costco Wholesale Costco Wholesale 1 miles They keep changing the product spot, sometimes I feel it is my first time there. Besi...
Target Target 3 miles Clean store with plenty of checkers to get you in and out quickly. Store was well st...
Target Target 3 miles I like this Target a lot. It was very clean and organized. It also had more of the ba...
Target Target 4 miles Working and shopping there has been one of the most wonderful experiences ever ! I kn...
Target Target 5 miles A great place to go grocery shopping. The store is clean and well maintained. Helpful...
Ross Dress for Less Ross Dress for Less 5 miles Thank goodness I was able to find a dress for my daughter! If not I would have rated ...
Sears Sears 6 miles Wow in the end everything worked out okay, the experience was very poor. What should ...
MUJI MUJI 6 miles This branch is not Muji experience you would recognize. Items are arranged an disorga...
Macy's Macy's 6 miles The lines are bad take too damn long for. A little bit of people. Besides that macys...
JCPenney JCPenney 6 miles Well stocked, with various selections and sizes. Including Big & Tall for men. Great...
Factory 2-U Factory 2-U 6 miles The store is in good location, more stuff nowadays. Store Manager is nice and sincere...
Target Target 6 miles The women's restroom was being cleaned by an employee so I went into the single famil...
Marshalls Marshalls 6 miles There's always new stuff at this store. New clothing is displayed by the entrance, be...
Reviews
The worst Macy's ever. I went in to try on a pair of lucky boots. Nobody in the shoe department was helping customers. I had to wait in line to ask the cashier to help me. The shoes are everywhere, and this isn't Black Friday. It's a Tuesday. I asked multiple sales people to help me, I ended up waiting a total of 40 minutes after two clerks telling me they would grab my size and bring them to me. after waiting forever I finally go to the second lady again and she tells me, oh we actually don't have them in the size we said was available. Okay?? So when were you planning on telling me that if I hadn't approached you again? I'm pissed and will never shop at that Macy's again. Horrible.
8 years ago (13-12-2017)
Good sized and well stocked Macys located at Westfield Oakridge on Blossom Hill. Frequent sales and usually a good selection of products. It is frequently difficult to get help from the salespeople. When you do get their attention, the knowledge and expertise of the staff is not at the level of other Silicon Valley Macys locations. Lots of free parking.
7 years ago (31-12-2017)
The usual, not very exciting sales at Macys. And dont try to use your mailed discount cards in the beauty section, sales person said only valid on clothes. Otherwise, nice clothes for the 35-65 yr old ladies.
8 years ago (23-11-2017)
I have never experience worse customer service as far as trying to reach a person at this store on the phone. I have been calling for two days now with a simple question regarding a return and tied several different departments and no one picks up the phone. I have sat on hold for 40 minutes waiting and no one ever answers. I have been transferred to a manager, executive office and customer service and no one ever answers. The only one that answers is the operator who can't answer my question and just transfers me to people who don't answer. Terrible customer service. This kind of thing makes me not want to shop here
8 years ago (08-09-2017)
I was waiting for just under 10 minutes for the Lancome clerk who was talking to another employee, and never once addressed me...so about ready to call for a manager, when Terese came over from a different counter to assist me. She was so nice, helpful and patient that I quickly let go of my irritation at the other clerk. Terese is a gem. Kudos to her and her wonderful customer service...or Macy's would have lost the $300 sale, another store... they're not the only game in town after all.
8 years ago (28-06-2017)
Comment on this business

Macy's map

to add Macy's map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2024 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.004 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy