Mad River Harley-Davidson

Reviews, get directions and contact details for Mad River Harley-Davidson

About

Mad River Harley-Davidson is a full service dealership serving all your Harley needs. We have assisted Harley enthusiasts & owners with their riding dream.

Mission

Our vision is to be the "Dealership of Choice". Recognized by our customers for providing unsurpassed service and products through a highly motivated, passionate dealership team that brings joy into the lives of our customers.

Products

Harley-Davidson Motorcycles
Genuine H-D Pars & Accessories
Genuine H-D MotorClothes
Licensed Harley-Davidson Products
Harley-Davidson Rentals
Harley-Davidson Authorized Service

Address: 5316 Milan Rd, Sandusky, OH 44870, USA

Phone: (419) 502-2244

Website

moc.dhrevirdam@ofni

State: Ohio

Zip Code: 44870

Update Info

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Reviews

My review is based on store atmosphere,  customer service, price and cool factors.  I cannot comment on bike sales or mechanical service. 

The shop is clean an well organized.  There is a decent selection of bikes and motor clothes.  Pricing is average.

Pleasant employees and easy checkout.

I love the exterior look of the building and the concert patio looks like it can host some great events.

I would visit again.

 8 years ago (19-06-2017)

I can't speak for the dealership, but In regards to Jeni Schumacher's review: She rode many miles on those bad wheel bearings until they finally exploded. We went out of our way to pick her bike up, and it got back to our shop about 30 minutes before we closed. There's no way it was getting fixed that night, nor was she promised as much. The bearings damaged the wheel, and we recommended replacing it, which she refused. We did NOT try to rip her off. If we had not recommended replacing it, and it caused her to wreck, who would she have blamed then? I think the price was more than fair for towing her bike in, working her into a very busy schedule, having the repairs completed the next day, and washing her bike for her before she got there. We went above and beyond. I'd recommend calling someone else the next time you break down.

 8 years ago (23-07-2017)

I had my rear bearings blow out and caught it right away. Mad river towed it for me and said it'd be fixed that evening. Mind you I'm not from that area. It wasn't done til the next day in which they charged 205.00 to replace the bearings then tried to sell me a 800.00 wheel. I got 4 other opinions and turns out my wheel was perfectly fine and mad river just tried to screw me. I wouldn't return there ever again. I'll stick to my home town dealer. What a crock.

 8 years ago (31-05-2017)

Staff was awesome at providing assistance! We didn't need to hunt for anyone and they even let us stay after closing to finish our shopping. Great customer service, Flo!!! 

 8 years ago (24-06-2017)

Some of the best crew .great people nice clean ..helpful always .my bike is in for it's first 10,000 mile check up .can't believe I've got 6700 miles on it now.

 8 years ago (14-07-2017)

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