Flagship Cinemas

Reviews, get directions and contact details for Flagship Cinemas

Address: 111 Hulst Dr, Matamoras, PA 18336, USA

Phone: (570) 491-2903

Website

State: Pennsylvania

City: Matamoras

Zip Code: 18336

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Reviews

Had purchased gift certificates for 4 of our grandkids for Christmas while Majestic Theatres. Now told Flagship will not honor the certificates. Find this very strange when opening right after New Year's to treat people in community this way. Hope this situation is rectified for the community.

 9 years ago (19-01-2018)

We purchased our tickets for Star Wars Last Jedi early and came early to pick up our tickets as soon as the doors to the theater opened. The doors to the theater opened 15 minutes late, so all guests had to wait in the freezing cold longer outside the theater. We arrived early and we were first in line and the first customers to retrieve our tickets from the cashier counter, the tickets we were given said theater 5. We waited in line patiently and got to theater 5 first, however every other movie guest went to theater 6. We went back to the counter to confirm firm why our tickets said theater 5 and we were told some advance tickets had the wrong cinema theater on it and that the movie would be playing in theater 6, and given a pathetic “Sorry”. This is extremely upsetting. We waited in line patiently and got here early to be able to choose seats. The Manager who was working the ticket cashier counter should’ve realized the mistake once she handed us the tickets. We had to sit on the side and our kids could barely see the movie. 

We will never return to this theater and will never recommend this to our friends and family. Extremely dissatisfied.

 9 years ago (17-12-2017)

Nice place plus affordable. What happen to movie theaters popping the popcorn fresh anymore.

 9 years ago (10-02-2018)

showed up 20 minutes before the show to find the line out the door...50+ people and kids on a holiday and 1 person working tickets and concession. Very poor management. many upset customers. Walked away discouraged.

 9 years ago (15-01-2018)

I have been to this theater many times before and have always been mostly satisfied. The only hitch is that sometimes the movies start a little late. Once, they were having a problem with the projecting software so we did not get to see our movie. However they were very accommodating, and gave us a full refund. 

 9 years ago (14-07-2017)

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