MAJOR

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About

The Only Store That Matters! We offer the best of the best in the sneaker, boots, headwear and apparel for our customers.

Products

The destination for elevated level of sneakers, boots, apparel and headwear.

Address: 1426 Wisconsin Ave NW, Washington, DC 20007, USA

Phone: (202) 625-6732

Website

State: District of Columbia

City: Washington

Zip Code: 20007

Opening Hours

Monday: 11:00 AM – 7:00 PM
Tuesday: 11:00 AM – 7:00 PM
Wednesday: 11:00 AM – 7:00 PM
Thursday: 11:00 AM – 7:00 PM
Friday: 11:00 AM – 8:00 PM
Saturday: 11:00 AM – 8:00 PM
Sunday: 1:00 – 6:00 PM

Update Info

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Reviews

Will overcharge for hyped sneakers of any kind. Expect to pay above retail here and/or be required to buy additional clothing or sneakers to get a hyped release. This place also has a history of serving their friends and family over normal consumers. Management also likes to act confused when you bring up how this is a problem which is grrrreat.

 9 years ago (06-11-2017)

I come here all the time. Always great service and a friend atmosphere. This is the best sneaker boutique in the D.C. area.

 9 years ago (15-09-2017)

I saw on one of their sites that the shipping is free but that was not the case. When I called to enquire about the delay in delivery they told me I had to pay for it. You guys should really avoid false advertising. All in all the shoes are great.”

 9 years ago (15-09-2017)

**They claim 14 pairs of shoes were lost, and are forcing me to go in to get my money back...3 trips to this establishment is 3 too many (one to place the order, one to pick up even though my shoes weren't there to begin with...LIARS, and one to get my money back). Absolutely HORRIBLE customer service. The woman in the shop is a terrible person who has no idea how to run a business. These people are AWFUL and so is their store.**

I was so excited to order a pair of the Washington Capitals shoes from here, I took a Saturday to go in and place the order. Placing the order was painless enough except for since it was a men’s shoe it would have been nice if there were similar models to try on so I wasn’t blindly picking the size as a female. Fast forward to Friday, I received a call saying that my shoes had finally come in. I had asked on the day I ordered them if they would hold them until I was able to pick them up which wasn’t until Monday after work. They said it wasn’t a problem and that my shoes would be waiting for me whenever I could get there. Well, I show up to get my shoes on Monday and THEY ARE NOT THERE! Seeing as I preordered these I was pretty upset that I took the time to get to Georgetown after work to pick them up. I asked why they weren’t there and the lady gave some lame excuse saying a shipment of the shoes are lost and they don’t know when they will be coming in. She then stated the reason she didn’t call me was because she thought they would have them in the next day (Saturday) which they did not but still NO PHONE CALL. All would be fine and dandy if she had taken 30 seconds to pick up the phone to tell me that they were delayed so I didn’t waste my evening commuting to Georgetown for shoes that don’t yet exist. She told me 3 of us had ordered the same size but only one pair of that size made it to the store so it was first come, first served. Also fine and fair, but then you need to pick up this novel invention called a telephone and let the other 2 of us know that ours are delayed. It’s a simple fix to a simple problem but the store’s customer service was so bad I will NEVER be shopping here again. For my inconvenience I asked that they ship them to my house when they arrive and she wouldn’t even do that because the store would have to pay for shipping, well I had to pay to get down there for nothing so seems fair they should make up their mistake and pay the few dollar shipping fee to satisfy the customer and for wasting my time! All she offered was to give me my money back and cancel my order for the shoes, which I know I should have done because this rip off of a place doesn’t deserve my money  but I’ve been looking forward to these shoes so I said no. I will be calling every day now to check on the shoes because these people obviously are not competent enough to pick up the phone themselves and do the right thing.

 9 years ago (23-05-2017)

Major is always a good spot to pick up limited release footwear.

 9 years ago (26-12-2017)

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