Mary Burke Florist

Reviews, get directions and contact details for Mary Burke Florist

Address: 602 Moulton St W, Decatur, AL 35601, USA

Phone: (256) 353-3092

Website

State: Alabama

City: Decatur

Zip Code: 35601

Opening Hours

Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

Well priced. Good service over the phone and they delivered what I ordered quickly, same day. Thanks

 8 years ago (13-06-2017)

$99 arrangement sent to a funeral looked like something I could have bought at Kroger for $30-$35. When I called to complain, I received nothing, not even an “I’m sorry you weren’t pleased.”

 7 years ago (02-11-2017)

I cannot express how horribly dissatisfied I am w/my recent purchase from this store. I requested a congratulatory bouquet to give my 8 year old daughter @ her award ceremony.  I specifically asked for a BOUQUET [noun Simple Definition: a group of flowers that are picked & often tied together]
not a floral arrangement. I also requested that it be colorful (purple in particular as it is her favorite color). What I was presented w/when I arrived to pick it up was unacceptable. 
Not 1 twig of purple, & I hardly call pink & white colorful. Not to mention that it was in a huge ugly pink vase. Really? How is an 8 year old going to hold that while accepting her award? 
As I was already running late, I did not have time to dispute the contents. The staff offered to wrap it as a bouquet & assured me that it would only take a few seconds. They took the arrangement in the back room & proceeded to bad mouth ME to one another for not specifying an "arm bouquet". They spent more time running their mouths than correcting the mistake. The flower arrangement was returned to me wrapped in TISSUE PAPER. Do you know what happens to tissue paper when it comes in contact with wet stems? If the staff had any questions about what I was asking for, they should have asked for clarification when I ordered - not berate me for not knowing in advance that they do not know the standard definition of bouquet. 
I was still charged $50.... what I received would not have been a $50 floral arrangement even w/the vase - removing the vase & still overcharging me the original over-inflated total was unacceptable.
I missed seeing my daughter accept her award by 12 seconds. I would have been on time if my order had been filled correctly. I even would have been on time if the employees had not decided that venting to each other took precedence over a customer's time.
By the time I gave my daughter her flowers, the tissue paper had dissolved into a disgusting green mess. I could have purchased a bouquet of better quality @ the local supermarket for a more reasonable fee & with better customer service.

      
      
      
 9 years ago (09-02-2016)

Our business uses Mary Burke Florist for all of its Flowers needs, whether for special Holidays, Birthdays or Funerals.   They always deliver fresh cuts that last longer than most arrangements we've seen.   I have also used them personally and referred other people from out of town to use their service.
The staff is wonderful.  One staff member went out of his way to text me a picture of what he had delivered to a friend in the hospital!  That is going above and beyond great service!

 10 years ago (30-09-2015)

I go for all my floral needs.......They are expensive but I am satisfied.

 8 years ago (22-04-2017)

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Mary Burke Florist

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