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Massage Envy - Manassas

  1. Virginia
  2. Manassas Spa

Reviews, get directions and contact details for Massage Envy - Manassas

About

Massage Envy's mission is simple: to provide a pathway to wellness through professional, convenience, and affordable massage therapy and spa services.

Story

Restore some much-needed balance to your life with a customized massage or healthy skin facial from Massage Envy Spa. We offer a variety of services such as Swedish, Deep Tissue, and Sports Massages, Trigger Point Therapy, Reflexology, Murad® Healthy Skin facials, Cranial Sacral Therapy, and more!

Follow us on Twitter: http://twitter.com/MassageEnvyMana

Address: 10073 Market St, Manassas, VA 20110, USA
Phone: (703) 396-8111
moc.yvneegassam@0780cinilc
State: Virginia
Zip Code: 20110


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Reviews
On 10/9, I had an appointment with Quadir for stretching following by an appointment with Erin for a massage. I received a reminder for the massage only. I called and left a message enquiring about the stretching. When they called back, I was told I had stretching with Erin followed by a massage with Erin. However, Erin wasn't informed about the stretching so she wasn't there when I arrived. She didn't come back until it was time for the massage. She agreed to do the stretching followed by the massage. There is a lack of communication at this massage envy. They call and change appointments frequently. It is very frustrating. I have learned that I cannot book stretching followed by a massage because the appointments will get messed up. I have been getting massages with Erin for a year or more now and I do not believe the issue was with her. My appointment with Quadir was supposed to be @ noon. I was there @ noon and Quadir was too but he was looking for someone else. That someone else showed up at 12:30. Seems to me that the people at the front desk messed up the appointments, which is why my appointment with Quadir got changed to Erin. My husband and I are both members. We have tried to schedule massages at the same time but, of course, with different massage people. The front desk has difficulty scheduling are appointments for the same day and time. We have given up trying to do schedule our appointments for the same day and time because the people at the front desk aren't able to do it. Shouldn't be hard. We schedule appointments and one of us gets a phone call to change the time and/or person. They want to schedule them when it is convenient for massage envy but not for the customers. When we make appointments, we make it for when it fits our schedule. It is fine at the time we make the appointment, then the phone call comes that we have to change it. They do not try to accommodate the customers.
8 years ago (17-10-2017)
Great Massage - Awesome People! Love Massage Envy
8 years ago (28-11-2017)
I have been trying since June of last year to freeze my membership; calling, emailing, signing a form. To this date, they STILL have not frozen my membership, continuing to pull money out EVERY month AND have gone from taking $59 out per month to taking $70 out per month. This is TOTALLY ridiculous! I guess I take them to court as they have been UNWILLING to abide by their OWN membership freeze form!
8 years ago (02-05-2017)
My experience at Massage Envy, particularly in Manassas has been more than positive. I've been going there for the past 6-8 months and everything has been great! The receptionists are polite and seem to care about me as a customer and the massages are always on point. I feel bad for all the people who have had bad experiences, I hope you find a solution. I'll definitely be going back!! I have a couples massage to plan :-)
9 years ago (18-02-2016)
I love this massage envy!! staff is very friendly and helpful! my therapist knew exactly what I wanted done and it helped with my back pain!!! I recommend EVERYONE to visit!!!
9 years ago (13-03-2016)
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