Matthews Collision Center

Reviews, get directions and contact details for Matthews Collision Center

Address: 200 Stage Rd, Vestal, NY 13850, USA

Phone: (607) 321-0789

Website

State: New York

City: Vestal

Zip Code: 13850

Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 8:00 AM – 3:00 PM
Sunday: Closed

Update Info

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Reviews

This place is AWESOME!  I have, unfortunately, had the opportunity to experience the service at 3 different body shops in 2017.  Matthews Collision rates the highest in my book (way, way above Carstar)

On my first visit, the staff were very helpful getting things squared away for the rental car with insurance.  My car was repaired and looks perfect.  They finished a couple days early.  They cleaned the inside of my car too!  I had a couple of minor follow up issues that were handled with no hassle.  I hope I don't need any more body shops for a while but I'd come back to Matthews Collision in a heartbeat.

 7 years ago (04-05-2018)

Great experience. The customer service was top notch. They made sure I was kept up to date as the repairs went on. Went above and beyond to make sure my care was in perfect condition when I got it back. I wouldn't trust anyone else to repair and paint my WRX and make sure everything is in perfect working order. I cant thank the Mathews Collision center team enough for their hard work and caring. Best painters, body work and installers around.

 8 years ago (04-10-2017)

One problem after another, extremely incompetent staff. Sisters car was hit in a parking lot and it took forever for a replacement part to come in. After having work done and the engine cleaned more and more problems starting to occur with the battery and alternator. Seemed like it was happening on purpose, too many issues right after the car was worked on and the owner of the business didn't want to reveal any information on it or themselves. Extremely sketchy, will likely try to sabotage your car to make more money off of you. Avoid at all costs.

Also, positive reviews here seem sketchy, one time reviewers all giving vague five stars, no details. Common for businesses to fake positive reviews, take them with a grain of salt.

 7 years ago (17-02-2018)

Great service! Always a pleasure. Thank you

 7 years ago (09-02-2018)

Husband hit a deer after owning our Subaru for about 1 month.  We still don't have it back after 60+  days.  The most incompetent service staff I've ever dealt with.  Not only is this taking an unprecedented amount of time for repairs, they billed our insurance incorrectly and had the audacity to request my wife, who works out of town, come down and sign the check for work that hadn't been done.  And no, not initially,  they requested the signature 30+ days after having the car so "we can get started on repairs."  Really?? Furthermore, don't bother calling for an update on progress... none of the staff communicate.  Even in larger repair businesses, it's extremely uncommon for a vehicle to be in a repair shop greater than 2 months.  I recommend you go elsewhere.  I wouldn't send a pair of holey underwear to be used as a rag to this business.

 8 years ago (11-09-2017)

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Matthews Collision Center

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