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Reviews, get directions and contact details for Maya Van Lines, Inc.

Maya Van Lines, Inc.
Address: 2897 N Druid Hills Rd NE Suite-288, Atlanta, GA 30329, USA
Phone: (404) 996-1300
State: Georgia
City: Atlanta
Zip Code: 30329


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

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Reviews
I'd recommend them for a local move, but not a long-distance one. The local Atlanta movers were great! The customer service leading-up to the move was excellent! But Maya Van Lines explained that they aren't brokers and are the actual movers; however, they used a 3rd party to transport and deliver my furniture to California. This 3rd party delivery team demanded cash instead of the agreed upon money order. This 3rd party team also charges an additional fee if the truck can't get within 250 feet of your home. I asked the driver to prove that he could not get the truck within 250ft of my home; he refused. So I was charged an additional amount without any verifying evidence. It seems to me that with satellite imaging, this determination could have been made ahead of time (while also providing supporting evidence).
7 years ago (29-01-2018)
I had used Maya before to send a small load of items to family in MA, and they did a great job getting everything there quickly and safely, so I hired them again to move my entire house to VT. Leo came within a couple hours of my call to look at all my possessions and write me a binding estimate. He was courteous and reassuring, and gave tips on how to best prepare for the move. I did my own packing of boxes, but Maya wrapped all the furniture extremely carefully. They also disassembled my bed and a heavy wall piece for me. They loaded my entire three-story townhouse in only about 3 hours, with a crew of four excellent movers. Though they gave me a 21-day window in which to deliver my belongings, in fact everything arrived only five days from the first day I gave them when I could be ready to receive it at the new location. Leo called me a couple of days before, and the driver arrived that morning in a smaller truck than the massive one which had hauled everything from GA to VT. That saved me an additional fee for needing a "satellite" truck if they had arrived and felt they couldn't safely unload with the big truck in my location. The driver brought three helpers, and the whole job was done in 3-4 hours in a courteous, very professional manner. Nothing was broken, and the movers were gracious about putting items exactly where I wanted them. They helped me check off each item on the inventory list patiently so we could make sure nothing was forgotten or lost. I don't see how my move could have gone better. My trust in Leo was well-deserved. He does what he says he will do, and treats his clients with respect and care. Their fee was reasonable-- not the highest estimate I got before committing. You will come through the moving experience as unscathed as moving can possibly be! I would definitely recommend Maya. There are a lot of shady movers out there, and finding one whose record shows that they do what they say they will and do it well is a lot of work. Save yourself the trouble and hire them!
8 years ago (15-07-2017)
Our experience with Maya Van Lines was superb. Leo, our estimator, explained everything to us from the outset and he always treated us courteously and professionally. All went according to plan -- there were no surprises or hidden costs. Raphael and the entire Maya team took the worries off our shoulders and worked to make our move as smooth as possible. We were most pleased with Maya and recommend it heartily.
8 years ago (04-05-2017)
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