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Reviews, get directions and contact details for McCoy Federal Credit Union - Kissimmee

Address: 1221 W Osceola Pkwy, Kissimmee, FL 34741, USA
Phone: (407) 855-5452
State: Florida
Zip Code: 34741


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Reviews
This bank sucks. You will be on hold forever! They held my credit card payment. I was not given a reason why I could not use my credit card after days of after I made a payment. Go to a bank that prides in helping you, being prompt and answering calls in a timely manner. This is the NEW ONE IN LOGWOOD! I WAS SO HAPPY TO NOT HAVE TO DRIVE TO APOPKA BUT IM SO SICK OF WAITING AN HOUR FOR A QUESTION !!
8 years ago (06-06-2017)
I went in to discuss a loan and properly explain my financial situation. One of the "bankers," apparently not front desk told me I wouldn't be qualified since I'm unemployed, which I understand. However, I'm angry of the lack of manners in this place. Sensitive matters as such should ALWAYS be discussed behind closed doors, she rudely rejected me at the front desk while people were around and I had to press her to speak to a banker which she claimed she was. A bank, especially a non-profit bank should properly listen to their customers without writing them off so quick. As a banker you represent the company, and you listen to your customers, throughly, and then either try to work with them in their situation or reject them. I'm not angry I got rejected, however, I do deserve the decency of discussing such matters in PRIVATE, if I wanted everyone to know my damn business I would say it loudly like she did. This was my first visit here, and although I'm unemployed at the moment, when I do have the funds to put them in a non-profit bank, I'm questioning investing my precious time in this one since their employees lack manners. I won't be returning to this location ever again.
9 years ago (27-05-2016)
Este Banco ,que es mi Banco hace unos cuantos años. Y siempre tubo excelentes servicios..mas hoy en día. Es absolutamente terrible. El servicio al lado cliente por telefono..son desagradables.no te tratan con el debido respeto .y lo que es peor, te cuelgan dejándote con la palabra en la boca..No hay manera de poder manejar nuestro dinero..Ojala LOS DIRECTIVOS tomen cartas en este trato a los clientes..no vamos a pedir limosna .SINO A SABER DE NUESTRAS FINANZAS. .
9 years ago (09-11-2016)
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