McDermotts Service & Repair

Reviews, get directions and contact details for McDermotts Service & Repair

About

Full Service Auto Repair Shop
608-274-8288

Address: 6525 Seybold Rd, Madison, WI 53719, USA

Phone: (608) 274-8288

Website

State: Wisconsin

Zip Code: 53719

Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

My experience couldn't have been worse! I brought my car in with a "service engine soon" light on and it was running hot. I told them I had to use my defroster on full blast to cool it down enough to finish my work day and get my car over to them. They did the diagnostics for their standard fee and gave me two estimates depending on how exactly I wanted the work done. My car has a slight coolant leak. I told them I would have the work done within 2 or 3 weeks. I picked up the car and payed the diagnostic fee. Halfway home I find my blower motor isn't working at all. I drove it back only to find them telling me they never got my blower motor to work. They never said a word about my blower motor not working. It was working fine when I dropped it off, it's the thing I used to cool the engine down to get it to them in the first place! In summary, my blower motor was working great when I dropped it off - they never said a word about it not working for them - it was NOT part of the estimate! - they had no problem sending me home with a non-working blower motor despite the fact there is snow in the forecast this weekend! The best they would do is charge me $155 for the part my blower motor needed and told me they wouldn't charge me for labor = I left! I'll NEVER go back there! What a waste of time and money!!!!

 7 years ago (02-02-2018)

Ben and his staff have always been great and friendly and have things done in a timely fashion. Ben has always been fast to respond to my calls and questions when I've been in a bind. Most of the services have been done the same day my vehicle has gone in. And if it was to take longer he provided me with a reliable loaner. I have been loyally getting services done with McDermotts for the last 2.5 years and so have a few of my co-workers. Everybody is always satisfied and I won't go anywhere else.

 7 years ago (05-02-2018)

I’ve gone to McDermott’s for 25 years. The customer service by Deb and work by the mechanics was great. It WAS the hidden gem in the service business until now.... The new owners have been an interesting change, they struggled with the relationships and trust that customers had in the staff, Marcus lacked the skills but between the movie-watching he may have been trying to learn. It’s Christmastime and they fired the glue that brought the customers back time and again. WOW you’re a mean one Mr Grinch......,All because a customer preferred to work with Deb instead of Movie-buff.

 7 years ago (13-12-2017)

Friendly staff, knowledgeable mechanics, great prices, and a shop dog. Can't ask for more. Staff is always willing to explain and never talk down to you. May be the best hidden gem of mechanic shops here in Madison

 7 years ago (29-11-2017)

Ben Pagel does a wonderful job on making sure your car is safe and driveable. He goes out of his way to help and respond back to any problems right away and will work with your schedule to get you in! Such a great place and amazing people❤️

 7 years ago (02-01-2018)

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McDermotts Service & Repair

Reviews, get directions and contact details for McDermotts Service & Repair

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