McDonald's

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"We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection."

Address: 25 Westport Plaza Dr , St. Louis 63146, MO, US

Phone: (314) 275-9999

State: MO

City: St. Louis

Zip Code: 63146

Opening Hours

Monday: 05:30-23:00
Tuesday: 05:30-23:00
Wednesday: 05:30-23:00
Thursday: 05:30-23:00
Friday: 05:30-00:00
Saturday: 06:00-00:00
Sunday: 06:00-23:00

Update Info

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Reviews

Food was fine. As expected from McDonald’s which is not to be understated. Reliability is great! Service was good and the restaurant was clean. Apparently though asking for a cup of water is now the same as buying a soft drink. Still chose water but that’s a drag.

These workers don't even work, some of them just walk around and we have to wait for an hour which is very annoying! is this mcdonalds?  This is the sole of my shoes!  debilitating service.  only idiots work!

If sweet tea is on the menu AND I asked if it was sweet tea before you handed to me and you say "yes", I figured you got it correct.. Dont expect them to get it right. This has happened more than 4 times in 2-weeks. Check all your food at the window before you leave! Who wants a non-sweet tea?

Apparently we aren’t adding meat to Big Macs anymore. Ordered two and they’re both like this. There wasn’t even a line - only one other car was even there. Made it home and can’t get anyone to pick up the phone there to make a complaint/ask for a refund. Plus the voicemail is full.

Wait time was really long and they were super understaffed for a Saturday. At one point I was waiting on the main road to get in which isn't such a big deal although I was given the attached fries which I'm not too pleased about. Everything else tasted fine.

My friend and I came here for lunch today, and we did our order on the mobile app. We waited inside for our order the employees saw us sitting there waiting as well. We waited for about 20 minutes and one of the employees asked “are you guys ordering on the app” and my friend replied “yes we did both our orders on the app” and he said “okay” so we figured he understood us. Well then we waited and mine came out but my friends order never did so she went up to the ordering station and they told her “they didn’t see it on the screen therefore they weren’t going to give her her order” my friend had already paid $17 for her order and it came out of her bank account as well so it was all processed we had proof and they still weren’t going to give her her order. And the employees kept saying “I will get in trouble if I give you this food since I don’t see it on my screen”  45 minutes had gone by by then, long story short the bag was sitting on their counter the whole time and no one looked at it they kept walking passed it. Once they figured out that that was hers the previous employee that was helping us still continued to say “it’s not on the screen this isn’t her order” needless to say the management is horrible and it’s sad our fast food industry has come into the hands of young adults who don’t know anything and shouldn’t be in customer service. I’m very disappointed and will not be returning.

Dirty. The soda fountain drip trays are not draining properly and one looks like it has wet  mold in it. All of the fountains look crusty and unwashed. Garbage bags sitting by the entrance. Lids, straws and ketchup cups were not stocked. If I had seen all that when I went in, I would not have ordered. Then my cheeseburgers looked old and sad. The strawberry pie wasn't much better. The fries were decent, for a change. Beepers and alarms were going off the entire time I was there, non-stop. There were four customers total inside, not busy in the slightest. Then the "manager" starts arguing with a customer about an order that was messed up. And now I just noticed the time sticker on the pie I brought home. It says "Enjoy by 1:47pm" I was there at 6pm. They are selling old food. I wish I had kept the receipt... This used to be a good McDonald's. Not anymore, the last few visits have been awful. If I'm sick in a few hours, I know who did it. Photo commentary: old pie, cheeseburger barely wrapped with one really old looking patty. Isn't the cheese normally on top?  I threw both items away.

I vist this McDonald's. after driving 2 hours after a hard day of work getting lost trying to follow my GPS and when I pull up to to speaker a nice friendly voice came across the intercom Mr Marco Arevalc hope I spelled his name right He turned my frown to a smile.Thanks again for your smile  Parking: There was plenty of parking space  Wheelchair accessibility: Yes

Quick service. Courteous workers. Accurate orders and good food. Other McDonalds locations should take notes!

Okay so I stop here most mornings and the line is slow but that’s because they go through a lot of people in the mornings so never bothers me. They doing their best.  But expired food? Gonna have to draw my line there as I spent money on something I clearly cannot eat as they are rotted in the bag. Super disappointed but also it’s McDonald’s so it’s a dime a dozen lol.

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