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Medical Centre at The Boardwalk

  1. Ontario
  2. Waterloo Hospital

Reviews, get directions and contact details for Medical Centre at The Boardwalk

Address: 430 The Boardwalk, Waterloo, ON N2T 0C1, Canada
Phone: (519) 744-6464
State: Ontario
Zip Code: N2T 0C1


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Reviews
HORRIBLE Ultra sound Tech. I was there for an Ultra sound, and long story short the Ultra Sound Tech made decisions that were not hers to make. She refused to fill out paperwork for me to have Bloodwork done. The receptionist scheduled my appointment too late as well, so this caused huge issues. However, after I got Doctors office involved, the supervisor helped to clear it up. When I went to get my Blood work done, when I told the lady why my paperwork was not filled out she said- and I quote "She never should have said that. Never should have said no. That's not her decision to make." She almost made it so I couldn't have the proper testing done for my baby.
8 years ago (30-10-2017)
If you want to sit in an expensive and wonderfully designed sitting area this is the place to go ~ if you are looking for good health care please go somewhere else because this facility is a pathetic example of client care. Should have figured that out when I sat for over an hour waiting for my first booked appointment to learn they "missed" me in the waiting room....then had an ultrasound booked for damaged knee and waited over a month to hear back from the doctor about the results to be told by someone who finally picked up the phone at his office "no news is good news" .... please go somewhere else....there is no empathy or human consideration here.
8 years ago (21-11-2017)
Difficult to book an appointment resulting from a runaround between their online system and calling in only to get disconnected during business hours. Dr. Emil Khalil tries to get me in and out as quickly as possible without hearing me when I explain the problem or wanting to look into it. He has recorded incorrect information on test requests and failed to input them into the system resulting in the my test being cancelled by the technician after I showed up as the incorrect test was written on my requisition form and upon trying to confirm the test they found that Dr. Emil Khalil had not bothered to enter it in the system. I had to rebook an appointment with Dr. Emil Khali and then reschedule another test. Now I need to book another follow up visit to look at those results and then try a 4th time to get a doctor to look at what I've said is bothering me. This is part of the reason there is so much waste in our healthcare system, doctors not wanting to take more than a minute to assess their patients. I had hoped that getting a family doctor could improve the level of care, but I honestly feel I was better off going to a walk in clinic. You might have to spend more time in a waiting room, but it was a much less frustrating experience.
8 years ago (26-09-2017)
When you need a scan or blood work done, this is the place to go. Might want to bring a book for the blood work section. Great with accessibility and clean atmosphere.
8 years ago (24-09-2017)
The northfield doctors office.. Very rude receptionists. If you want to feel like a number and not a person, wait ridiculous wait times, deal with rude staff members and schedule 2 months in advance for any appointment.. than you found the right doctors office. Good luck with this place.
8 years ago (15-05-2017)
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