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Reviews, get directions and contact details for St. Mary’s General Hospital

St. Mary’s General Hospital

Story

Located in the heart of Kitchener, Ontario, St. Mary’s is the second-largest acute care hospital in the St. Joseph’s Health System and a Regional Cardiac Care Centre. We proudly serve the residents of Waterloo, Wellington County, and extend our reach to Dufferin, Grey-Bruce and beyond.

Our nearly 2,000 staff, physicians and volunteers provide excellent, compassionate care to hundreds of thousands of patients and families ever year in our core areas of clinical focus:

Cardiac Care (Regional Cardiac Centre)
Respiratory Care (Level 1 Thoracic Surgery Centre)
Outpatient (Day) Surgery
General Medicine
24/7 Emergency Care

Our core programs and services are provided at our main site :
911 Queen’s Blvd.,
Kitchener, Ontario, N2M 1B2

Our community-based programs and services are offered at a number of locations throughout Waterloo Region and Cambridge. Click here for a complete list of our community program addresses.

St. Mary’s has been a cornerstone in the community since 1924, providing patient-centred care in the tradition of our founders, the Sisters of St. Joseph of Hamilton . In addition to serving our local community, our staff and physicians work to advance care through the St. Joseph’s Health System International Outreach Program (IOP), serving the poor and vulnerable in Haiti, Uganda and beyond.

Address: 911 Queen's Blvd, Kitchener, ON N2M 1B2, Canada
Phone: (519) 744-3311
ac.hgms@ofni
State: Ontario
Zip Code: N2M 1B2


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Reviews
This happened back in February/March: I went to this emergency room twice within 4 days. The first time I went the waiting room was empty so I was taken in right away. I was placed into a bed in the "acute" care right around the time the shift change happened and 2 car accidents came in. The doctor I got seemed angry that he had to deal with me instead of those patients. He sent me for a CT scan and told me that I had colitis. My brother was with me, who HAS colitis, and he had said that this wasn't the case and to please keep checking. At this point I wasn't eating or drinking, but the doctor said they would send a referral and to check back in a month or 2. When I went back 4 days later, I had to wait a little longer due to it being the weekend. The nurses recognized me and got me through Triage right away. I had to wait maybe 2 hours but I was given a bed in the "sub acute" care at first opportunity. The nurses were very helpful and quick to take my blood (they had to come back and take more blood). The doctor this time was AMAZING and I wish I could remember his name. He took me seriously, listened to every word, sent me for a simple x-ray to find a bowel obstruction. If I had waited for the referral to come through, I would have been dead by then. I was not happy that I had to wait 15 hours, but I had another CT done and they found a bacterial infection. Again, the nurses were absolutely fantastic and I could not thank them enough as they took me on a stretcher to transfer me to Grand River. I do recommend the hospital and if you need to go to the ER, I hope it's during the week and with the awesome doctor I had on the weekend.
8 years ago (17-11-2017)
Waited for 8+ hrs at emergency. Having a really bad stomachache and have been vomiting while waiting, but literally no one cares. After the 8 hours waiting, and I asked when can I see the doctor. The nurse told me still a while. I arrived at 8:30 pm and waited till 5:00 am. The nurse told me doctor won’t be back till 7am. WTH then I went back home without seeing a doctor this is such a waste of time. Getting some rest is far more meaningful than waiting half a day and without anyone cares about it. This is insane I can’t believe the medical care is such a mass.
8 years ago (03-10-2017)
I hate to come here but any time I have ever had to the nurses and dr's have all be great. Wait times are not really an issue as your seen faster depending how urgent you need care. Would rather come here than k-W anyday
8 years ago (24-11-2017)
Came in coughing up blood but because im on antidepressents doctor said it was emotional. Last time i checked i dont cough up blood when im emotional.
8 years ago (03-11-2017)
If I could give this 0 stars I was. My mom fell so I brought her in. She told them she thought she had diabetes, they never tested her and she just had a stroke. We are now are grand river. They should learn how to do their jobs.
8 years ago (25-08-2017)
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