Mercy Hospital – Unity Campus

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About

Mercy Hospital - Unity Campus is one of the Twin Cities’ premier community hospitals, offering leading edge technology, equipment, procedures, modern facilities, highly skilled professionals and a sense of family and community.

Story

As part of Allina Health, our mission is to serve our communities by providing exceptional care as we prevent illness, restore health and give comfort to all who entrust us with their care.

Mercy Hospital's Unity Campus services include emergency care, mental health and addiction treatment, cancer care as part of Virginia Piper Cancer Institute, integrative health (acupuncture, yoga, massage and more) through the Penny George Institute for Health and Healing, and joint replacement.

Address: 550 Osborne Rd NE, Fridley, MN 55432, USA

Phone: (763) 236-5000

Website

State: Minnesota

City: Fridley

Zip Code: 55432

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

First and foremost, stay away from this place. I had two back surgeries performed here with equal results. The surgeon and the surgical staff were outstanding but that's when the greatness ended. After being transferred to my room I had a nurse throw my shoes at me. She belittled my wife until she started crying. And this was all because I was supposed to be discharged 8 hours earlier. My second adventure there was no better. They refused to bring me my pain meds and when I pushed it the nurse said" I don't care I only have 10 minutes and I'm off shift". Then in the middle of the night some nurse comes sneaking in to my room and switches out my pain killer syringe for a new one but another nurse just did that 20 minutes earlier. The syringe was still brand new. Don't walk away from this hospital, run.

 8 years ago (15-12-2017)

My one star is for all the awesome NAs that work there and I thank you so much. My uncle was in the hospital for months due to a heart breaking tragedy in his life where he lost everything. He might have been a little difficult at times but like I said he lost everything his wife and all his belongings and his house. As extended family we would bring him in little things here and there like stuffed animals, homemade gifts, big model cars and more. When he was discharged we came to find out the these items had been either "lost or tossed out." The NA's were great.  Not so much the Drs or the Social Worker. I feel that I did more of the SW's job than she did.

After he was discharged and I took him to his new home when emptying a hospital bag I noticed that the was at least 7 pills in this bag and I believe some were narcotics.

I did call patient services and complain about the stuff that was misplaced or thrown away that we had spent money on. And how he had just lost everything right before coming in there and now he has lost everything again. And we were unhappy about that. And we are also very displeased about the communication with the social worker and the lack of communication that was going back and forth between family and hospital with our uncle. I felt like even that feel upon deaths ears. 

I work at a hospital and we never would have treated anybody like that. We would have made it right for that patient and those family members. We would have apologized and made sure that they felt like they were heard. We would have offered them a gift card and the amount that they felt like they were out. That's what a good Hospital does and Mercy Hospital is not a good Hospital.

 7 years ago (24-02-2018)

Slow, unfriendly, seeing people out of order  thought were “fast tracked”. We were there with out baybe that had an object lodged in his eye and they had a very lackadaisical attitude about him and his care. Would not recommend to my enemy.

 8 years ago (26-01-2018)

I have never had a good experience in this place.  From giving birth to my son 25 years ago, until recently.   You don't expect to get c-diff going in. But I had it twice after being there. And told the Dr. I had it. The pharmacy is aweful. I waa overcharged $50.00 That insurance didn't pay, they had the generic but the generic was not prescribed by the Dr. This place is a joke that got shut down by lost revenue to merge with Mercy in Anoka. To pick up more income.  It is not a benefit to people.  It's a disgrace they are covering.   Alumina health is a joke

 8 years ago (24-12-2017)

Went to ER for abdominal pain. Took over 2 hours to ID as gall stones and get any pain relief. Urgent surgery scheduled but surgeon was 2 hours late. Post op care is awful. Over an hour to get any pain relief from multiple incisions,  gall bladder removal. And that is less than helpful. Unresponsive staff. Not sure if incompetent or just don't care...

Would avoid this place unless last option..

 8 years ago (25-08-2017)

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