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Reviews, get directions and contact details for Microsoft

About

Get the best of Microsoft in one place.

Address: 400 Commons Way, Bridgewater, NJ 08807, USA
Phone: (908) 809-7320
State: New Jersey
City: Bridgewater
Zip Code: 08807


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
I’m very disappointed with the service. The employees were very nice and attentive but my surface pro dies on me and the technician made an attempt to see if he could help but ultimately said that I need to find a data recovery service as they didn’t do that! I feel they should be able to help with this type of thing as apple does this! After this experiment I need to switch to Apple products. With electronics I feel the company should be able to help you with all issues that could occur with their products.
7 years ago (16-11-2017)
My only disappointment was that they didn't carry Rocket League. Besides that, everything was amazing. Service, personnel, and all.
7 years ago (24-01-2018)
Had a great experience as usual. Was helped by Francis so pleasant and helpful.
7 years ago (27-01-2018)
Microsoft support advised me to bring my computer in to restore Windows 10 at no cost. They forgot the $50 for backup which the store wouldn't wave (long story). Manager (Lindsay (sp?) threatened me, a 73 year old woman, with calling security because I supposedly physically threatened her when all I did was threaten Microsoft with a lawsuit. It took the technician 30 minutes to print out a receipt. I would never recommend this store. They need upgrades in their personnel.
7 years ago (25-09-2017)
Very poor customer service. The management is very rude and smug. We had an insurance policy on a broken laptop. They said they could not fix it but we could get store credit. Literally nothing in the store was within our budget and we were told we couldn't use the store credit online. Management did not care. Awful policy and awful service.
7 years ago (25-11-2017)
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