Mini Movers 757

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Address: 2424 Castleton Commerce Way #1018, Virginia Beach, VA 23456, USA

Phone: (757) 589-5170

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State: Virginia

Zip Code: 23456

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Reviews

Please run do not use mini movers 757 you will regret it. In the process of suing this company.  This company is unreliable, unprofessional, will damage your furniture and play games when it comes to taking responsibility for their actions. Trust me when I say the bad days outweigh the good. Good luck you' ve been warned. 0 star rating from me.

 8 years ago (06-10-2017)

I had to click on one star to write this review but honestly this company doesn't even deserve one star.  I have never dealt with such a disorganized, poorly-run company in my life.  I contracted with the owner to have my household furniture and two pianos moved from my previous residence to my new residence.  The first piano was delivered as promised to Richmond, VA, and the company was paid promptly at the time of the service.  The move from one residence to another was to take place on Wednesday May 3, at 4:00.  They were two hours late and broke the marble top to my antique dresser as well as the wooden frame that goes with the dresser.  This piece of furniture has been moved numerous times during my life and NEVER was there any damage. I packed everything myself, provided the moving tape and furniture pads, and paid more than was asked for.  They ran out of time to move the piano and contracted to come back on May 4 at 4:00.  They were two hours late the second day and refused to move the piano because they didn't have enough men to move it safely.  At that time, the owner tried to say that I hadn't really "told him about how old the piano really was'" which was a complete untruth as I showed him everything I wanted moved when he came to give me the initial estimate and specifically asked if he could safely move both of the pianos.  He assured me that he had 'moved many pianos before' and could move mine.  I had to hire another company at the last minute to move the piano, which cost me twice what was necessary because I had to be out of the house by the evening of May 4.  The owner promised to either replace or repair the marble top but as of today, June 12, it has not been returned.  All attempts via email, phone calls, and texts have not resulted in the return of the top.  As of today, I have reported this company to Angie's List and The Better Business Bureau of Virginia.  I will never recommend them to anybody else.  I have asked Angie's List to remove it from their list of recommended moving companies.  I am frustrated beyond belief by this whole experience.

 8 years ago (12-06-2017)

We were scheduled with Apex Direct to move at 2pm on 8/5. I called Reginald Geth at 1:04pm to verify our 2pm start time. I was told by Reginald that they were finishing a move in Chesapeake (we live in Virginia Beach) and they would be a little bit late. I called again at 3:10pm to see where they were. I was told that they were on their way and requested our address. At 3:46pm I called them again and was told they were putting the address into the GPS and would be there soon. The move crew did not get there until after 5pm (3 hours late). I am 6 months pregnant so I headed to the new house to get it ready for the movers to head over. My husband calls to inform me that the moving truck they brought with them was broken and would not be able to move our things. Reginald brought a van of more people to help move (when we needed a new truck, not new people). The original crew warned us that the two guys that were replacing them, one of them was known to steal. They were careless with the offload, and broke a mason jar (which we cleaned up, they denied it). They were initially leaving one man in the truck at all times, so I stood outside to watch them offload. They both started to offload after this. My husband finally convinced them to bring a new truck and didn't arrive to the new house to offload until around 7:30pm. The offload was finally completed at 8:17pm, when I called Reginald to arrange payment. Reginald had quoted us at $250 when we originally scheduled our move. He told my husband he would not go below $200, but he talked Reginald down to $175. After the move and how careless they were with the offload, I called and talked him and got him down to $150. When I called Reginald at 8:17pm, he had asked us for $125 in cash. My husband went out to pay them and they drove off stating they never saw him. Reginald then came to our new home the next evening to collect the $125. On 8/12 we were unpacking our bedroom and saw that our tv was broken. He denied that the damage was done by his crew. I recommend any company besides Apex Direct Movers/Mini Movers.

 8 years ago (14-08-2017)

This has utterly been the worst experience I have ever encountered. I scheduled an appointment to have one bedroom suite moved from one apartment to another. The job took less than an hour. My appointment  was set for 7 a.m. It was not until I called the manager at 7:30 to inquiry about his ETA that he then told me he was in Suffolk and would shortly be in route. The workers did not arrive until 9:30! I had a schedule that I needed to stick to, hence why I scheduled the appointment so early. On top of that the works were rude and looked unprofessional. One guy looked like he rolled out of bed with his basketball shorts and flip flops. I am a single female and just basing off appearances I was uncomfortable. On top of being late and the lack of professional attire they did not wrap my furniture as discussed. They literally threw it on the truck and proceeded to move it to the new location. I would never use this service again and I recommend that NO ONE ever does. Please take heed to all of the negative reviews that have been posted. It is not a coincidence that everyone has had negative experiences. I am all about supporting local business, especially local African American business, but business owners like Mini Movers makes it really hard.

 8 years ago (13-08-2017)

First i would like to say this was my first time using a moving company... THESE GUYS ARE AWESOME... on time ... professional and courteous... great price and had me moved in an hour ... I will use them again for sure

 8 years ago (27-05-2017)

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