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Moe's Southwest Grill

  1. Cartersville
  2. Cartersville Mexican
  3. Cartersville Tex-Mex

Reviews, get directions and contact details for Moe's Southwest Grill

Moe's Southwest Grill
"***Our restaurants may be experiencing limited hours or may be closed. Please call to confirm operating hours. Thank you for your patience during this time*** Welcome to southwestern food with a twist. Welcome to burritos, nachos, quesadillas, tacos and burrito bowls made just for you. Welcome to pico de gallo, seasonal salsas and good times made in house every day. Enjoy FREE chips and salsa with every meal. Welcome to Moe's Cartersville!"
Address: 402 E Church St , Cartersville 30121, GA, US
Phone: (678) 721-1000
State: GA
City: Cartersville
Zip Code: 30121


Opening Hours

Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-21:00
Saturday: 11:00-21:00
Sunday: 11:00-21:00

Update Info

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Reviews
If I could give less than one star, I would. I placed a catering order for my wedding 11/26 back in July. I called the day before to confirm and check on final details, like how much space they would need. The day of my wedding, the time for them to arrive came and went. My mom called only to be told that they had no record of the order and there was nothing they could do. We dealt with the issue for so long that the ceremony started late. In the confusion and anxiety, I left my bouquet in the hall and didn't have it during the ceremony. My sister in law ended up missing the entire ceremony and half of the reception driving to another restaurant and begging them to produce a catering order for 70 at the last possible minute. It cost us double the catering budget, and our vegetarian guests ended up only able to eat chips and salsa rather than the tofu I had originally ordered. The next morning I woke to an email from Moe's, thanking us for our order and for trusting them with our catering. I called and asked the girl who answered to look up my order- she found it immediately. So I don't know what happened, but they obviously had our order all along. The regional catering manager said all she can do is refund the order they didn't fulfill, which is definitely not enough for all the trouble their incompetence caused us on what should have been a beautiful day. TL;DR- if you want food actually delivered for your catered events, do NOT order here.
Sylvia, gave superb customer service. She greeted my husband and I with a warm friendly smile and was happy to serve us. She made our burrito perfectly exactly how we asked her to make it. She had a great and professional attitude the entire time. She made our day.
The only reason they got one star is because I couldn't give them no stars. We went to a wedding that was being catered by this Moe's, they bride confirmed the day before wedding that the food would be ready. The day of the wedding there was no food. I will never go to any Moe's because of this one in Cartersville.
Worst Moe's there is. They were supposed to cater my sister's wedding. She made the reservation months in advance and called the day before the wedding to make sure everything was still good to go. The food was supposed to be there at 5:30. We called at 5:45 to see why they were late and what the eta was and they FORGOT. they hadn't made anything for it and said they didn't even have enough food at the restaurant to complete the order. They were rude and tried to tell us it was our fault. Horrible people. Luckily the El Nopal in Adairsville saved the day.
Worst catering experience ever. They flat told us or order didn't exist when we had an email confirming our order. They ruined my sister's wedding but thankfully El Nopal came through in a pinch. I would never order anything from them ever for any event. I don't care what the food is like they're unreliable.
Placed a catering order for my wedding 5 months out. Confirmed a month out. Called asking questions about it the day before. Guess what never showed up? We had to delay the ceremony because my mother-in-law was on the phone trying to figure out what happened. My sister-in-law missed the wedding that her daughter was the flower girl for because she had to get food from El Nopal for them, you should probably just go to El Nopal if you want Mexican food. When we called customer service the next day, they were able to pull up the catering no problem and confirm how much was charged to the credit card. She was super apologetic when she found out that they delayed the wedding and caused my sister-in-law to miss it. She said the area catering manager Melissa? Marissa? I don't know but she ended up being a horrible person would call us back that day by 530. No call came that day so we reached back out and were told we'd get a call the next day. Finally got a call and was told that basically we were SOL and there was nothing they could do. And that since we didn't live there they really didn't care 0 out of 5, do not recommend this or any other Moe's, go to El Nopal instead. Vegetarian options: Didn't get delivered so my vegetarian guest at my wedding ended up getting chips and salsa
Great food and i love eating at Moe's BUT its never open anymore when i want to go. It has been closing at 4 or 5 pm lately. What is the issue? I would think that they would make more money in the evening.
Worst Moe’s I’ve ever been to. Ordered the homewrecker bowl and if the skimpiest bowl I’ve ever got from a Moe’s. Owners need to work on customer service because they just lost one. DO NOT EAT AT THIS MOES
The resteraunt looked dirty to me. Food on the floors, splashed on the glass sneeze guard, trash cans overflowing, the beverage and salsa area were a all a mess and this was at the slow time of the day. The employees were not friendly and the environment was unwelcoming. The food was still pretty good but it's hard to give them business when things are such a mess.
Im here picking up an order for Uber eats. I've stood in line for 10 minutes. I asked where the order is & the young girl was immediately rude to me saying I have to wait on an order that was already placed & paid for online. Extremely slow & rude service!! I'll never stop here for myself! People are standing in line for over 10 minutes & the line is barely moving!
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