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Reviews, get directions and contact details for Motel 6 Baltimore West

Address: 1654 Whitehead Ct, Baltimore, MD 21207, USA
Phone: (410) 265-7660
State: Maryland
Zip Code: 21207


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Reviews
The Cleaning staff was very lazy. Only 1 day was I given a change of towels and linens. I had to make my own bed for 2 out of four nights. The bathroom tub had visible signs of mold on the tub and on the ceiling. The toilet leaked. The maids didn't sweep often and there were spots of old foods smashed into the wooden flooring. It would have been a lot nicer with more attentive staff. Also the addition of a tea kettle, coffee pot, mini fridge or microwave would have been a wonderful touch. There was no iron available including one would have made my stay more hospitable. My key card often malfunctioned and it was quite a walk (several walks) down hill to the front desk to remedy the situation. I had asked for a room that would be quiet because I wanted to get some much needed sleep. Yet I was exposed to a rude,loud mouth couple arguing from 1 a.m to 3 a.m in the morning! I know this seems like a litany of complaints but these could be useful in improving service.
8 years ago (22-08-2017)
I booked 5 rooms for a bachelor party based on ratings on Booking.coms mix of rating and price. While the price was certainly affordable, the rating was overly generous, to say the least. Most room check ins are around 12 - 1pm, this motel 6 quoted me at being ready at 3pm. After we had arrived around 1pm. So my party decided to go grab a bite to eat while we waited. Upon returning around 3:30pm, only 3 of the 5 rooms were ready for use. And by ready I mean the beds were made. There was dirt and confetti on the floor in several rooms, and dust on several surfaces. My final two rooms weren't ready until almost 5pm, a full four hours after our arrival in Baltimore. Again, the rooms were not cleaned to any noticeable standard beyond a made bed. Compound this with a constant police presence for one issue or another, and you can rest assured that I will not recommend or return to this location ever again.
8 years ago (25-07-2017)
Horrible experience!!!! I never stayed at your motel but my credit card was charged a fee.(My Credit Card was reported lost/stolen) When I reported the dispute to your team member he instructed me to call the Hotel Manager on Friday 6th. (Why the long wait since it was a Wednesday 4th that he and I are speaking). These are fraudulent charges to my account and why do I have to get the runaround when trying to retrieve my money. I will be contacting the Better Business Bureau and have already reported the dispute with my bank and the Authorities.
8 years ago (05-10-2017)
This place is not safe. I drove in booked a room. Went to the room and checked back out. Be careful.
8 years ago (10-10-2017)
No free WIFI. No refrigerator. Blocked sink. Bathroom aged. Good location opposite a great shopping centre, easy access for cars and buses. Good Taco Bell around the corner.. lovely staff.
8 years ago (21-08-2017)
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