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Reviews, get directions and contact details for Mr. Rooter Plumbing of Broward County

Mr. Rooter Plumbing of Broward County

About

Our licensed and insured plumbers have the training and skills necessary to handle all your residential and commercial plumbing repairs and maintenance services. Call for expert plumbing repairs.

Story

There's A Reason They Call Us Mr.™! Our clean, professional plumbing technicians will quote you a price, before we start the job. We never charge additional fees for nights, weekends, or overtime charges!

Address: 1807 Powerline Rd #104, Deerfield Beach, FL 33442, USA
Phone: (954) 228-5918
moc.liamg@draworbretoorrm
State: Florida
Zip Code: 33442


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Reviews
Stay away from this company. This company broke my main water pipe and then walked away. My neighbor called Mr. Rooter for service after his main water pipe was damaged by the roots of a tree on his property. The city read the meter on 8/15/2017 and shut down his water on 8/16/2017, leaving him a note saying that his pipe had leaked about 4,000 gallons of water. The plumber arrived on 8/17/2017 and shoveled to access the area of the damage. In the process, he broke my main water pipe which runs parallel to my neighbor's water pipe. The plumber fixed my neighbor's water pipe but departed without fixing mine. I called Mr. Rooter the next day. They told me they abandoned my damaged pipe, because nobody was paying for them to fix it. They argued that my water pipe was leaking before they touched it; however, the city checked my usage record and detected no prior irregularities. In other words, my water pipe was not leaking before they broke it. Attached is a photo which clearly shows a broken pipe, not a pipe with a minor leak.
8 years ago (31-08-2017)
friendly and professional plumbing services at reasonable prices!
8 years ago (26-08-2017)
One of the best decisions I have made this year, was contacting Mr. Rooter. Excellent Customer Service.
9 years ago (15-02-2017)
Best Plumbing Company PERIOD I called on a Sunday afternoon was going to schedule a plumber for Monday but to my surprise an actual person answered and sent out a plumber within an hour. No extra charge for emergency work! Clinton showed up and was very professional. Fixed the problem right! The charge was less than expected!
10 years ago (12-10-2015)
Stay away from this company! First of all, they have a $65 dispatch fee which is not clearly explained. They give the impression that it's refundable if no work is performed. They are very unprofessional and discourteous. I called this company to check out a copper pipe leak in the attic, which I thoroughly investigated and confirmed that the leak was very small and only about 2-4 inches of pipe needed to be replaced. When the plumber came onsite he informed me that there was a $140 fee to diagnose the issue. Are you kidding me? is this a computer or some sort of electronics that need a diagnostic fee? I decided to call the company and asked them if I already know what the problem is and where the leak is if I still need to pay a diagnostic fee and the lady put me on hold and then came back and said no fee will be required. The plumber said it's too hot to get in the attic now so he'll come back the next day. Which I agreed it was too hot to be crawling around. The next day the plumber came back and asked me if I will be accompanying him in the attic to help him, because it's a two man job. WOW! who is paying who here? I said no, I can't do that. He then climbed up and a few minutes later stated that he was two tall to fit in the attic and it would be better if he could cut a hole in my ceiling. Also it would now cost me $450 because he has to use a special clamp tool instead of the torch, because it's dangerous. Wow! again. The tool is an expensive tool, but it makes the job easier so why charge me more? Don't charge me because the tool is expensive. At this point I already lost confidence in him. The plumber said he could not do the job and left. He didn't even call headquarters for a possible solution. After all this.. I called customer service and asked about a solution or refund and they told me that the plumber said he quoted me for 14 feet of copper pipe. huh? we agree that we only needed to replace 2-4 inches. I told the supervisor that it's up to him to do the right thing based on the unprofessionalism. I will not ask again for a refund, but they lost my business to another company who gladly took care of the issue the same morning for half the price. oh, and they used the clamp tool. Stay away from this company, there are too many plumbing companies out there that do not need a $65 dispatch fee and $140 diagnostic fee. They are a complete rip off. Shame on you MR. Rooter! you failed!.
9 years ago (06-05-2016)
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