MSU Bikes Service Center

Reviews, get directions and contact details for MSU Bikes Service Center

About

Find us along the North River Trail, 300 ft West of the Farm Lane Bridge under Bessey Hall.

Story

MSU Bikes is an official entity of MSU specializing in promoting biking on the MSU campus.

We offer:
* New & refurbished bikes for sale and short/ long-term rentals
* A full repair menu
* New bicycle accessories and parts
* Secure bike parking garages

We are also involved in community bike advocacy and offer classes in bike maintenance, repair, and safety (mostly during winter months).

Parking:
Nearby metered parking can be found in front of the Administration Building and in the Erickson Hall lot or the lot between the International Center and the Coll. of Engineering. For quick ((15 min. or less) drop-offs/pick-ups the loading dock at Bessey Hall can be used.

For more information, check out our website.

Address: 434 Farm Lane, Room B10, Bessey Hall, East Lansing, MI 48824, USA

Phone: (517) 432-3400

Website

ude.usm@sekib

State: Michigan

City: East Lansing

Zip Code: 48824

Opening Hours

Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Terrible customer service. Someone who has been working there for years has made me not want to come here. Every time I walk in the door he is cranky and does not seem like he wants to help anyone. He is rude, threw my bike around in the back repair room, and genuinely a bad MSU representative. 

Also had my bike serviced and a simple tire inner tube change in the front. My wheel was not secure and fell off while going 20mph+. I flipped over my bars and was close to having to go to ER. 

MSU campus locations are suppose to show D.O.S.E. (Deliver outstanding spartan experience) and this shop does not do this. I have worked with a few younger individuals who show compassion and emotion but the older crew is awful. 

After my repair today I will never be coming back and you should consider something on Grand River instead.

 7 years ago (15-09-2017)

Excellent service. Knowledgeable people and great price. Highly recommended!

 7 years ago (18-09-2017)

Never had a worse experience at a bike shop. Got a flat and brought my bike in to get it fixed because I didn't have a spare tube or tools. When I got it back, I got another flat within the day. My dad, who is a mountain bike coach, helped me figure out what was wrong. He pulled the tube out and just started laughing. Turns out the idiot who fixed my flat put a tube in that was too big. The tube was folded over at least 6 inches and crammed in. I filmed the whole thing to prove they messed up, and was completely shut down when I went back in to complain. I would have preferred them telling me they didn't have the right size tube and I would have taken it somewhere else to get fixed. Very unprofessional to do such a poor job and not own up to it or give me a refund for their mistake.

 8 years ago (30-06-2017)

If I could give 10 stars I would . I stopped in at the end of the day today to drop my daughter's bike off so they could repair it tomorrow. They said they could fix the bike while I wait. They changed 3 tubes and tires, tightened up crank,and lubed the chain . The bill was less than quoted and I was out the door in about 30 minutes. Outstanding employees and customer service. MSU Bike Service Center has earned my business .

 8 years ago (02-05-2017)

Excellent. Received a quote beforehand that was generally accurate (about $8 off). My bike needed a good amount of adjusting and it rides great now! They also worked quickly (given they were all caught up on work) and I picked up my bike next day. Worth it on a college campus. (Local store was around $70.)

 8 years ago (30-11-2016)

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