Mt. Pleasant True Value Hardware

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About

Not your basic hardware store, MPH offers window and screen repairs, glass cuts, pipe threading, and is the solution for all basic home repair, electrical, and plumbing needs.

Address: 249 Academy Ave, Providence, RI 02908, USA

Phone: (401) 351-7200

Website

moc.erawdrahtnasaelptm@selas

State: Rhode Island

City: Providence

Zip Code: 02908

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 7:30 AM – 5:00 PM
Sunday: 9:00 AM – 1:00 PM

Update Info

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Reviews

I love this place.  It's a great local hardware store where the people that work there actually care about what you are doing and have good prices on what you need.  The first time I went here I was on my bicycle, and the guy came out and told me to leave it in isle 1, as he didn't want to see it get stolen.

Try getting glass cut at a big box store.  Here it was $6 for a piece of glass, cut perfectly to the size I needed.  And another $9 for some other supplies, and I was able to fix the window in my front door with some advice from the folks that helped me.

I saw some other comments about the folks that work there being rude. 
 Be advised, this place is old school.  The folks that work there have a brash sense of humor.  As long as you're OK with that they are very helpful!

 7 years ago (19-12-2017)

This is a decent True Value store, reminiscent of old-time mom-n-pop hardware stores. When I needed to get an obscure wing nut for my bbq, they had it. When my basement flooded and the big stores had run out of utility pumps, this place had one and held it for me until I could pick it up. When I needed a window's glass replaced, they did it. The only reason I gave it 4 stars is because their selection is somewhat limited, what with the size of the store.

 7 years ago (22-02-2018)

Bad Customer Service

This location was recommended to me for replacing/repairing windows in my home. We went to visit the store, and spoke to Tony, who took down my information for his window tech to contact me.

The next business day, I got a call, and scheduled my appointment, and took the time off work to make it happen. Flash forward to the Friday morning that the appointment was scheduled for. 9am was the appointed time. After half an hour of waiting (traffic, or just being a little late), I call to ask where the tech is.

Upon speaking to the first person that answered the phone, and explained what the situation was, she took my info, and explained that she would investigate, and call back.  Less than ten minutes later, Tony had called back. He explained that the tech wasn't doing because he was "working on another job." He offered to reschedule on Monday morning, but losing another day of work for this isn't worth the uncertainty if the tech will decide to come or not.

No call prior to explain this; just leaving me high and dry, and losing a day of work, for a contractor to not even call to say he wasn't coming.

 8 years ago (12-05-2017)

Please put the place out of business.  First incident I rented a Uhaul van tried to have the lady acknowledge a huge dent in one of the sides of the vehicle, she completely ignored my petition until I refused to take the vehicle.  Friendlyness only lasted till that moment.  Second incident I bought a plastic faucet piece for $40.00 not only over priced but the owner came out from the back of the store with arrogance just to charge me for the piece, telling the employee that "my age didn't matter but it was time for me to pay".  I left it as maybe his suffering from high blood pressure or mood disorders, yet started making other negative hateful comments and not giving me the receipt for the purchase.  What a wired place.  Now, the keys made there have never given me a problem I can tell you that.

 8 years ago (08-07-2017)

Always have everything you need!!!

 7 years ago (06-03-2018)

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Mt. Pleasant True Value Hardware

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