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Precision Saw and Mower Service

  1. Rhode Island
  2. Rhode Island Hardware Store

Reviews, get directions and contact details for Precision Saw and Mower Service

Address: 674 Warwick Ave, Warwick, RI 02888, USA
Phone: (401) 785-0920
State: Rhode Island
Zip Code: 02888


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews
I’m really sorry to do this, this may be one of the only one star reviews I’ve ever given. Just a forward to this: I did not pay out of pocket for the service I am about to describe. This is for warranty service on a tool that precision saw is an authorized repair facility for. I brought a drill in for repair under warranty, including having the original purchase receipt to prove in-warranty status. This was in ~April of 2017. I was told it could be a little while, but I didn’t expect that a little while would mean I would have picked it up in late January, 2018. While it was in for repair, I called 3 times, in July, August, and finally again about 2 or 3 weeks ago in January 2018. Only after that last call did the repair work begin. I did stop in about 6 months ago to pick up my battery and take it home, so it wouldn’t degrade during this extremely long repair time. What I found was an organization system that consisted of cardboard boxes and plastic buckets on the floor full of tools. One gets grabbed off the top and fixed, and the rest get buried under more. This surely was the cause of my excessively long wait. Judging by the dozens of pieces of power equipment that always sit outside here, their organization for the big stuff doesn’t seem to be any better. Anyways, I picked up my drill today, which I replaced long ago after expecting to never get my original one back. Would it surprise you that it was assembled incorrectly and likely never tested? The drill was running backwards, and very slow. Turns out they installed the battery contacts in it backwards, so it was running reverse polarity. If I didn’t catch it right away and just put up with it working opposite and slow, this would have surely blown the MOSFET power supply in it, in short order. For these reasons I certainly cannot recommend bringing your tools here for warranty repair, and think twice about bringing your more expensive power equipment here if this is the attention to detail these sorts of things get. Sorry Precision Saw and Mower. If you don’t have the time and attention to detail to be an authorized warranty repair center for this stuff, then don’t. At the very least, set expectations appropriately, and get repairs right the first time.
7 years ago (24-01-2018)
Just bought a leaf blower at this location and the owner gave me a complete breakdown of the unit and even gassed it up so I could try it out. Being my first leaf blower purchase ever this was much appreciated. Definitely my outdoor service company going forward!
8 years ago (13-10-2017)
Went there to get a tire fixed for my snowblower the day before a snow storm. I was in and out in 5 minutes. Very impressed!
7 years ago (03-01-2018)
The absolute best place to take all of your lawn repairs in RI. They're professional, accurate, and can fix all of your tractors, lawn mowers or any yard equipment. Hats off to the entire team. Especially Paul! Can't thank them enough for all their hard work!!!
8 years ago (28-07-2017)
Damn rip off. John Deere rider went in for a belt replacement and service. They charged me more than a service on my Harley Davidson. It's a freakin lawn mower not a Benz. When I went to pick it up they had a problem with the choke and it wouldn't run. Just serviced and tested I was told / charged asorbant fees for. Freakin crooks. I will never go there again.
8 years ago (04-08-2017)
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