MyHoovesandPaws

Reviews, get directions and contact details for MyHoovesandPaws

About

We are a family owned and operated business dedicated to giving you the best products and the best price in the quickest time!

Story

MyHoovesandPaws.com has over 8,000 products and over 20 years of providing great customer service! Horse supplies, dog and cat food, treats, supplies, clothing and much more. Free shipping on most products! Brands include Ruffwear, Troxel, Cashel, Ultra Paws, Classic Equine, Doggie Design, Himalayan, and MUCH more! Shop now to experience what excellent customer service really is!

Address: 22749 Outer Hwy 18 S, Apple Valley, CA 92307, USA

Phone: (760) 247-5523

Website

moc.swapdnasevoohym@ofni

State: California

City: Apple Valley

Zip Code: 92307

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed

Update Info

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Reviews

I ordered from them on Amazon and the package didn't arrive after a few days and was marked "late" by Amazon. I checked tracking and it showed they had only printed the shipping label. I waited patiently a few more days and checked the tracking again. It showed they had cancelled the shipping label. No refund or explanation was given at that time. I contacted them to ask what was up. They used the phrase "not good tracking" and blamed USPS. I opened a claim on Amazon and my refund was given. MyHoovesandPaws offered to give me a discount for a future purchase if I remove any negative reviews and call them first, but after reading some of their other customer's negative reviews revealing their shipping habits, I'm not really interested in any further business with them.

 7 years ago (17-05-2018)

My experience with Hoofs and Paws was excellent. Terrific customer service...I purchased dog boots that were too large for my dogs paws. They were happy to take them back and refund my money. They responded quickly and to my satisfaction. I highly recommend them .

 7 years ago (08-02-2018)

BUYER BEWARE !. Do not shop from this company. They are listed on Amazon, and I ordered boots for my dog. Upon receiving the items, I realized they are too big and I sent back in the original package, following the instructions given on Amazon website for returns. At that point I wanted smaller size boots. Now, keep in mind, that their return label has no traking number on it and I did not sent the package with a tracking number, but only with their return label on the original package. At the same time, I sent my car payment, my cell phone payment and my rent without any tracking number. Everybody received the mail,, except them,. Funny don't you think so? So I've been fighting with Amazon and guess what? They will not refund my money claiming they don't have the product that I returned. So now I am out of the money and the product I will also not renew my Premier membership on Amazon because they decided to trust the seller and not the buyer in this case after I spent thousands of dollars buying from Amazon. So again, beware if you buy from them and you have some sort of problems with the product, you will have a hell of a time getting your money back. I mean you won't see a penny from them. So, they STOLE MY MONEY AND KEPT THE PRODUCT. Great way to grow the company lying to people !!!!! I would give no stars, but that's now an option.

 7 years ago (03-11-2017)

Only been there once but the people were nice! They don't have the dog food that my baby girl eats!

 7 years ago (18-02-2018)

They have a very good pet selection there from horses to dogs and cats. And they have good prices.

 7 years ago (10-12-2017)

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