Nails & Spa

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Address: 10000 California St #3801, Omaha, NE 68114, USA

Phone: (402) 955-0719

State: Nebraska

City: Omaha

Zip Code: 68114

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Reviews

What a waste of my time! My sister called 25 minutes before we arrived to see if they could take the two of us for acrylic manicure. They said yes no problem. And when we got there they said they were closed when their store hours still had 45 minutes left. I thought that was absolutely ridiculous! Terrible customer service! And they told us that we never called them!  So disgusting! Learn Customer Service!

 8 years ago (02-01-2018)

I miss JENNY SHE WAS THE BEST HANDS DOWN SHE WAS AMAZING TELL JENNY ALAY NEEDS HER

 7 years ago (15-02-2018)

Very poor service. I️ got a ful set and it was a complete rush job. The very next day two nails flew off while I was typing. I️ went back and they told me I had to pay $10 more after the $40 I waisted a day prior.

 7 years ago (13-02-2018)

Was just there and customer service is horibble. My technician didn't speak to me the whole time. The tools and reused. The cleanliness of the store is definitely lacking. I had to ask the technician to fix the same nail twice and then she quickly threw on my top coat and tried to send me to the drying table. I had to then ask if they did designs because no one had asked if I wanted a design. She seemed annoyed by me. Told me to go back to the seat. Did a quick design. Didn't ask what I wanted and the design doesn't even match up together. Definitely won't be going back here. 

 8 years ago (08-08-2017)

Most awkward nail experience Ever. The design came out sloppy, uneven, and only vaguely resembling what I had showed them. The shellac literally Burned, which has never happened to me in the past. Customer service sucked, not even a forced "hi, how are you?" Just talked amongst themselves the ENTIRE time.. I'm completely blown away that they have 4 stars, when they deserve at Most 2.5-3. (Because overall cleanliness isn't bad, if you don't mind reused utensils, and I'm sure it's hard to mess up Solid colors). I'm really not a hard person to please, but the more I look at my nails, the more disappointed I become with them. They don't wear name tags, so I can't review the nail tech individually, but I have no desire to go back there.

Edit: forgot to mention, waaaay overpriced for what I received.

 8 years ago (01-07-2017)

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