Neutral Cycle

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About

An Independent Bicycle Shop in Champaign-Urbana that specializes in bicycle sales, services and rentals.

Story

Neutral Cycle is an independent bicycle shop in Champaign-Urbana. We believe in the positive impact of the bicycle, and in the freedom and simplicity it embodies.

We design bicycles that are beautiful and functional, and express who we are as riders and people,

We also provide repair service and accessories. Visit us and share our love of cycling.

Address: 624 S 5th St, Champaign, IL 61820, USA

Phone: (217) 979-2471

Website

moc.elcyclartuen@supmac

State: Illinois

City: Champaign

Zip Code: 61820

Opening Hours

Monday: 11:00 AM – 6:00 PM
Tuesday: 11:00 AM – 6:00 PM
Wednesday: 11:00 AM – 6:00 PM
Thursday: 11:00 AM – 6:00 PM
Friday: 11:00 AM – 6:00 PM
Saturday: 12:00 – 6:00 PM
Sunday: Closed

Update Info

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Reviews

Stunningly awesome customer service. Reasonable prices, considering it's a college town with lots of bikers and a captive audience! The shop itself is stylish, clean, and welcoming, and make sure not to miss Sammy the dog. Brewlab next door is part of the same company, and there is even a door right to the coffee shop inside the building! Getting ultra-high-quality coffee after dropping off a bike to be serviced is quite the dream.

Would recommend this shop as the one bike resource you'll ever need in C-U.

 7 years ago (13-02-2018)

The mechanics here are the best in town. They're great to talk with and are great at letting you know what's going on with your bike and give realistic estimates.

 7 years ago (30-01-2018)

Best Shop in town!! Great service at fair prices. Fast and sturdy repairs. We bought a bike from them and forgot about the 30 day tune up we had and then needed service and they still did the work for free. Great staff who never criticize your bike, they just get the work done. They offer recommendations but I've never felt upsold. They have even told me that I didn't need certain things when I've asked about them. We have five bikes in our family and this is where we go for service.

 8 years ago (25-08-2017)

Every time I'm here there is wonderful customer service, and a very knowledgeable staff. They always tell you what's going on with your bike if you inquire and want to know. The one time I had an issue over a repair cost they were not ride, and figured out the issue very quickly (it was just a mistake with their entry).

It can get very busy during the school semester here, so plan early and call in to set an appointment. During the summer I've only ever had to wait a few days (~3 days max).

Always helpful, and very up front with pricing and what you need versus maintenance or upcoming costs. Very reasonable pricing compared to the other bike shops in town.

TL;DR Great service, reasonable pricing, knowledgeable staff. Happy returning/continuing customer.

 8 years ago (06-07-2017)

Great place with great people, very knowledgeable and quick to fix issues. Reasonable prices. 👍👍

 8 years ago (19-12-2017)

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