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Reviews, get directions and contact details for New Century BMW

New Century BMW

About

http://www.newcenturybmw.com

Story

Driven For You

For over 18 years, the New Century Automotive Group has been home to Southern California's line of quality driven dealerships beginning with its flagship, New Century BMW. It is conveniently located off of the 10, 710, 110 and 210 freeways at the beginning of Alhambra Auto Row.

Founded in 1992, New Century BMW has continued its significant growth as a result of its on-going commitment to deliver a superior customer experience. New Century BMW has been awarded the prestigious BMW Center of Excellence Award, BMW's highest honor for client satisfaction in 2001, 2002, 2003, 2006, 2007, and 2010. We have been setting the industry standard with our dedication to overall customer satisfaction year after year.

Whether it is sales, service or parts, New Century BMW's tradition is to embrace employees and customers as family. Highly experienced client advisors are all dedicated to understanding each customer's individual needs making first and future purchases at New Century BMW both pleasant and rewarding. The service department offers only BMW trained technicians and the latest new facilities with complimentary shuttle service and car cleaning to ensure the best care for you and your vehicle.

Our 11,000 square foot parts department, with the capacity for a much larger parts inventory, also features a 900 square foot lifestyle boutique to display a large selection of BMW accessories and lifestyle products to enhance the BMW experience. Our customer lounge will accommodate 25 people with free wireless internet access, large screen TV's and lots of room for our customers' comfort.

2010 saw the addition of our new Collision Center located at 3001 W. Main Street (corner of Main and Huntington Drive.) This department has been awarded BMW Certified Collision Repair Center status by BMW of North America. To qualify, we MUST use only Original BMW parts, only BMW Colorsystem Paint, only BMW-trained technicians, and only BMW approved tools, technology, and procedures on all repairs. We hope you'll never need collision repair for your BMW. But if you do, you can rely on New Century's BMW Certified Collision Repair Center to expertly bring the signature look and performance of your vehicle back to original factory specifications. New Century BMW is now truly a one-stop-shop for anything your BMW would need.

New Century BMW offers the most competitive pricing, superior customer service, largest selection of automobiles and a state-of-the-art facility. It is no wonder why so many customers come home to New Century BMW year after year to service their vehicles, make new purchases, or refer a friend.

Come visit New Century BMW and experience nothing short of excellence.

Address: 1139 W Main St, Alhambra, CA 91801, USA
Phone: (626) 570-8444
State: California
Zip Code: 91801


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Reviews
What an awesome experience I had at New Century BMW! Chris Gannon was awesome! He took his time, was extremely nice throughout the whole process, and never once made me feel the way other car salesman do. Not only did Chris give me excellent service, but I went to three different dealerships, and he was able to get me the best price! I will definitely be recommending friends and family to this dealership. Thanks Chris!!!
8 years ago (08-04-2017)
Getting a new car is always time consuming and stressful but thankfully I found the right sales person to help me out and his name is ------ Chris Gannon. From the very start, Chris gave me a great impression --- both friendly and professional. He definitely knows a lot about cars and has great patience. New century BMW should be very lucky to have him and should give him a raise! Will definitely be referring friends & family to Chris!!
8 years ago (20-05-2017)
Excellent experience buying a new BMW at this dealership. Chris Gannon provided the best customer service. I traded in my car and he drove all the way to Sherman Oaks to pick up the extra key. I love my new car and will definitely return to this dealership next time.
8 years ago (27-04-2017)
Juan and Jay were great in helping me pick up my new X1. They were patient and found me a car to take home that day.
8 years ago (21-07-2017)
The service at this Alhambra location "suck". I mean it. I recently purchased a used 2014 BMW X3, M sport from a private party. And it still got one year warranty. Somehow the paint on the roof rack is peeling. I don't know why the paint is chipping as you would think this is BMW? And the car is only 4 years old. So I was refer by a friend to this guy name Sydney Cheng, supposed he is the manager of the service department. I bought the car to him on March 3. My first visit to BMW service. He looked the roof rack and told me that he will have to some research on the color of roof rack "why is in black? " Well his thinking was the black paint is probably done outside BMW dealership, not original color. He said he will get back to me. Anyway I waited a week for him to get back to me. So that he has time to do his "research ." But he didn't get back to me. So I called and left a message in his voice mail on March 10. And again waited until March 14 and called and left message. He still not getting back to me. That's what lead me wanted to write a review at this dealership. This is a bad customer service especially from someone like him, a manager? What kind of leadership is he? No follow up with the customer. At least touch base with me. Am I not important? I never have this kind of problem with LEXUS service. I have Lexus for over 10 years. They never treat their customers like this, always call back and return the call. It doesn't matter how old my car was. All I can say is their services are excellent. And why can't the service from BMW be like Lexus? Is BMW, not some no name brand. If I still not going to hear from him, I am taking this complain to the cooperate. And for that, they only deserve one star from me.
8 years ago (15-03-2017)
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