New Image Car Wash

Reviews, get directions and contact details for New Image Car Wash

About

Lammscloth Car Wash & full service inside, Detail, Lube, Window Tinting, Full Service Gas Station, Amsoil dealer, paintless dent repair, FireGlaze Polish.

Story

Trent & Shelby Birch, Owner.

Address: 2010 1st Street, Idaho Falls, ID 83401, USA

Phone: (208) 529-9056

Website

State: Idaho

City: Idaho Falls

Zip Code: 83401

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews

I hate to leave a negative review but I feel it necessary.  I took my pickup here a few months ago to get detailed and it was an aweful job.  The kid who did it was young and I decided not to bust his balls.  Gave him an undeserved tip and went about my day.

Today I went in again to give them another shot with their "Diamond Plus" since it's down the street from my house.  This time it was even worse.  My rims are just as dirty as when I came in, the dust on my doors and on top of my steering column wasn't touched, and the back floor/seats weren't even vacuumed.  The owner is very nice and ambitious but his crew is lazy, not trained properly, and have horrible work ethic. The fella who handed me my keys made it feel like a huge inconvenience that he had to be at work today.

 7 years ago (12-03-2018)

These guys do an amazing job at car washes. During Christmas, i got a gift card for my mom and if you spent $50 or more, they gave an extra 20% for free. That's how gift cards should be. Thanks for being cool.

 7 years ago (25-01-2018)

Called to get price and a time for a detail.  Mostly wanted to have the carpets cleaned because we have a dog that had an accident in the back on a thick blanket, but it seemed that some of it must have gotten through to the carpet on the back of the seat that was laid down.  When I talked to the gal at the shop she said that it would probably be about $175 to get it done (seemed a little steep for just an interior clean) but would talk with me when I brought it in.  I told her that we are very particular and clean with our vehicles so the interior was not that bad, we were mostly just concerned about the carpet.  
I got to their office the morning of the drop off and she looked inside and said, "oh, this is clean" then told me that it would be $200 to get it done... (This is where I should have left).  I reminded her that I didn't need to get the exterior done as it had just snowed the night before and it wouldn't do much good.  She said that she would dock $10 of the price if we didn't do the exterior.  What...  That is all that an exterior clean is worth?  She said that the exterior is more of something that they just do as part of the detail. (Again, should have left here).  Decided that I would give them a shot anyway.
I called at 5:05 P.M. to see when they close and if I was going to be able to get my vehicle back to drive home that night.  She said they close at 5 but that she was just getting ready to call me.
I got there to pick it up and looked through it before going in to pay and found that they had not even vacuumed under the 2nd row seat, (much less shampooed), the third row had a bracket from my seat hanging out (which they did fix) and the car wasn't even dried off!  I finally got a good look at it all the next day when it was light and minus a few oily spots on the dash and a little dog hair still in the carpet on the back seat, the interior looked... okay.  We called about the dog hair and a few spots that my wife found and they were not willing to do anything about it.  I have had details in the past and never this kind of trouble and the same or better quality for less money.
Won't be referring any of my friends or family to these guys!

      
      
      
 8 years ago (06-12-2017)

My car got the best bath inside n out from New Image Car Wash! The employees and owners are fabulous too! I'll defiantly b going back! I highly recommend this carwash / detail shop!

 8 years ago (14-11-2017)

They rate a 4 star only at peak season.  After that it's hit and mis.  Trent does not keep enough people on to offer complete and efficient service for all the departments

 8 years ago (16-12-2017)

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