New Mexico Kayak Instruction, Inc.

Reviews, get directions and contact details for New Mexico Kayak Instruction, Inc.

Address: 5800 Osuna Rd NE, Albuquerque, NM 87109, USA

Phone: (505) 217-2187

Website

State: New Mexico

City: Albuquerque

Zip Code: 87109

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Reviews

I'm traveling the country in a recreation vehicle and taking kayak tours along the way. This company was excellent to deal with and the customer service was the best ever. The combination of quality, well cared for equipment and kayaking knowledge ensured we had a first rate experience.

 7 years ago (27-03-2018)

I am so glad to have signed up for this class!  In no time, I was feeling more confident.  These guys are the best! Everyone is professional, well trained, patient, and clearly passionate about kayaking. They are safety minded and geared toward helping ALL of us learn this fun sport, safely and well. Highly recommended!

 8 years ago (10-08-2017)

We did a fun day at Sandia lakes with this company. We had so much fun!!! Everybody is/was super professional, friendly and patient. I took my in laws, and the kids ages 6, 9, and 11.....plus an infant but she stayed on the shore and my husband and I switched off taking turns in the water. The staff was really helpful when one of the kids flipped the boat while playing frisby. They showed up on time and the gear was in good condition. They explained things very well, none of us had ever been in a kayak before. The owner was prompt with emails and returning phone calls. I would definitely recommend doing Sandia lakes if you've never tried kayaking or have a bundle of kids that want to get out of the house. It was a blast!

 7 years ago (18-09-2017)

This was my first time kayaking and I thought it was an excellent class.  We spent the first four hours at Sandia Lakes, where we learned some basic skills and how to get out of the kayak when it flips.  I was really nervous about flipping and Kelly was very kind and patient and helped me work through it.
In the afternoon, we kayaked down the Rio Grande, from Bernalillo to Corrales.  This was a high water year, and it was exciting and lots of fun.  Kelly and his staff were awesome.
I highly recommend the class and I intend to take it again to continue to hone my skills.

 8 years ago (30-05-2017)

This was a disappointing experience for our group.  While it was advertised as a balloon fiesta trip, no efforts were made to accommodate the wind patterns, timing to see the balloons or experience of the group.  It was merely an attitude of "it's too bad" with various excuses that blamed the customer group as incapable.    It appeared that two of the three guides were not a part of the regular staff, as they didn't seem to know each other.  These two non regular staff were individually excellent, helpful, wonderful people, but as an outsider, we could see that the person in charge did not have an interest in them or us as customers.  
The lack of organization was evident right to the end when the lead guide didn't know how to direct us out of the water and the owner wasn't even dressed to get kayaks out of muddy water.  This ended with the customer group just abandoning their kayaks on the muddy banks because the lead guide couldn't direct us and we didn't want to keep sinking in the mud.   As a frequent kayaker who has bought numerous guided trips all over the world while traveling, this trip was priced nearly twice as high as other 1/2 day trips, provided the least organization although safety wasn't a main concern because the water level was so low,  and while kayaking with the balloons wasn't guaranteed, no accommodations were made to even remotely make it happen.  
On a positive note, the people on our trip were fun to be with, helped each other out and showed genuine concern for everyone.  The weather was spectacular.  The river and setting was beautiful.

 8 years ago (04-10-2016)

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New Mexico Kayak Instruction, Inc.

Reviews, get directions and contact details for New Mexico Kayak Instruction, Inc.

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