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Reviews, get directions and contact details for Pavlus Travel & Cruise Inc

Pavlus Travel & Cruise Inc
Address: 2033 Wyoming Blvd NE, Albuquerque, NM 87112, USA
Phone: (505) 889-3678
State: New Mexico
City: Albuquerque
Zip Code: 87112


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 9:00 AM – 4:00 PM

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Reviews
Terrible support staff. They send wrong information to the airlines which end up costing $350 to fix. They blamed it on me because I didn't check it. I couldn't get into the cruise website to check because the agency gave them wrong info. I sent 3 emails asking for their help which they never responded to. When we got our airline tickets we we in the same seat. When we had a canceled flight and I called for emergency help I was on hold for 10 minutes only to be told they couldn't help me. They told us we would have cruise credits which we never got. I thought Travel agencies were supposed to help you…what a total lack of concern for their customers.
8 years ago (11-05-2017)
I have been using Pavlus for many years. I travel 3-4 times a year. My agent Carol is terrific. We just had to cancel a cruise due to a medical emergency and she had been so helpful. Their prices are great and since we cruise frequently, we can always depend on on-board-credit as an added incentive. Do not hesitate to use them.
9 years ago (12-08-2016)
Daughter works here
8 years ago (17-11-2017)
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