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Reviews, get directions and contact details for Newegg

Address: 17708 Rowland St, Rowland Heights, CA 91748, USA
Phone: (626) 271-1420
State: California
Zip Code: 91748


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
They suck! If I could give a 0 star I would. TV arrived broken. They wouldn't take it back because I was just outside of the return window. I didn't open the box which is my fault but out over $400 bucks. Have ordered from them for years...never again. Order local and save yourself a ton of headaches.
8 years ago (19-10-2017)
Worst customer service ever. Their computer systems were hacked, I informed them of the incident, and some service rep who doesn't understand the slightest thing about IT security shut down my account. I'm told I can open up a new NewEgg account with a different email address, and the existing account, even if the password is changed, is known to have some type of security vulnerability according to their representative. This makes absolutely no sense, but the representative told me that I cannot be assisted any further. Great job NewEgg, you've lost a longtime customer!
8 years ago (18-10-2017)
As a computer tech, I have bought a lot of stuff here and elsewhere. They always have great prices / sales. On the occasion that I had issues with the information on the site being incorrect, they made it right, and fixed their site (unlike others).
8 years ago (01-08-2017)
Best of luck if you get a DOA item.
8 years ago (01-11-2017)
DO NOT BUY!!!!!!! Purchased over $1000.00 in parts for building a PC and 3 of those parts totaling around $600.00 were defective. That's just the first part of why I don't recommend new egg. The second part is that I went to exchange them with Newegg and they claimed that they only received one item rather than 3. They only exchanged the cheaper part totalling about $50.00 but never exchanged or even returned the remaining $550.00 worth of parts!!! I called and emailed for weeks and even spoke with the CEO as well as the trade commission and Nothing happened. It was later found out that the parts were stolen from the Newegg receiving staff but they never sent me the replacement parts or gave me a refund because too much time had passed!!!
8 years ago (11-07-2017)
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