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Nick's Pizza

  1. Connecticut
  2. Connecticut Meal Delivery

Reviews, get directions and contact details for Nick's Pizza

Address: Hashmi Plaza, 361 Allen St, New Britain, CT 06053, USA
Phone: (860) 223-8811
State: Connecticut
Zip Code: 06053


Opening Hours

Monday: 10:30 AM – 1:00 AM
Tuesday: 10:30 AM – 1:00 AM
Wednesday: 10:30 AM – 1:00 AM
Thursday: 10:30 AM – 2:00 AM
Friday: 10:30 AM – 2:00 AM
Saturday: 11:30 AM – 2:00 AM
Sunday: 12:00 PM – 1:00 AM

Update Info
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Reviews
After being a loyal customer I had the worst experience recently. The manager called my phone and verbally cursed me out, due to issues with payment, forcing my husband and I to cancel our order. The manager called me and told me never to call them again and admitted to spitting in our food after. I gave him a few choice words before hanging up. They proceeded to call me back three times from the work number and twice from the drivers number trying to harass us. We gave them great reviews and tipped them EVERY time they delivered to us! Horrible customer service after this experience I will NEVER order from them and I advise others to be careful. The price is cheap but the men who service you are NASTY AND RUDE.
8 years ago (01-09-2017)
I used to love ordering from here. The food is great, and the delivery guys used to be great until I started getting one that would just sit in his car and want me to walk out there. I always pay with a card and always tip on the card, it's pretty rude for you to already have a prepaid tip and then not come up to my door. I stood in the doorway waiting and when finally walked up was nothing but rude and rolling his eyes after I said thank you and have a good day.
8 years ago (09-07-2017)
Wow. I have never had a problem getting food from here quick and they are always polite and dare I say nice. I don't think the food is the best I've ever had but its decent. I am originally from Chicago and haven't cared for ANYone's pizza out here yet.☺ My boyfriend likes it just fine. I do like their Philly Cheesesteak though.
8 years ago (07-04-2017)
Terrible delivery service! Bad experience with the lazy delivery person! Don't feel bad posting this information, reading on updates, i am right about delivery sevice, not professional!
8 years ago (20-06-2017)
If I could give zero, I would. The only and I mean the ONLY saving grace for this "restaurant" is that up until tonight, we've had good experiences and the gentleman that I personally spoke with on the phone was very apologetic. Unfortunately, that is not enough to redeem them, and I will never, EVER, order from this place again. My husband and I buy food from this place relatively frequently using Grubhub and have it delivered. We live in a 3-story building with a well-lit door in which you have a clear, short walk to the street. Every single time, we do not even ask them to come inside the building to our door, which most delivery drivers would do, but rather tell them that we will meet them at the door at the end of the driveway. Never has this been an issue. Tonight, however, when the driver called to let us know it was here, my husband told him he would meet him at the door. The driver then told him he had to meet him at the car. This has never been the case, which my husband informed him of, and he still refused to get out of the car. My husband then told him, as politely as one expects, that if he would not get out of the car, we would refuse delivery and would call the "restaurant" and let them know to issue a refund. The driver hung up and drove away. After my husband spoke to whomever answered the phone, who was apparently rude and unhelpful, the driver was coming back with our food. We saw him pull up and awaited a phone call that he was here. What we got instead were 3 loud, blaring honks at 11:30 PM. We may have been awake, but there are lots of neighbors and other people in our building who I'm sure were not, including an 87 year old woman who is recovering from a triple bypass who I'm more than sure does not appreciate having a honking car right outside her first-floor window. Now, I typically have my husband deal with these matters because I am so non-confrontational it's comical sometimes. Today, however, I was not having it. You do not show up at my home at nearly midnight and honk your horn. I went down there and exchanged words with the driver, most of which were not family-friendly on either part, and he placed my food on the ground. I picked it up, told him he can take it back because I'm not taking it, and put it on the roof of his car before walking away. He took the food, placed it in the middle of the road, and peeled out. I called this place back and asked to speak to a manager, who was apparently gone for the night. So I kindly and politely (the person who answered the phone had no hand in this, after all) let the person who answered know that I would be reporting them to Grubhub, adding a negative review anywhere I possibly could, and in addition, I would be reporting them to the health department for the massive violation that is placing my food directly on the ground and expecting me to eat it. The gentleman asked for my address, which I provided, and proceeded to profusely and sincerely apologize to me for this incident. He said that we are good customers (as we order from there frequently) and he is very sorry this happened to us. He said he would speak with the manager as soon as possible and try to issue a refund. However, we contacted Grubhub, who contacted the store, and the "restaurant" is only agreeing to issue a refund of $20 out of the $30 we spent on food that was left in the street. And the $20 is only after having her call the place again because they initially only authorized a $5 refund. Safe to say I will never give this place my money again.
8 years ago (29-03-2017)
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