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Reviews, get directions and contact details for Nordstrom Fashion Place

Nordstrom Fashion Place

Story

Nordstrom is a leading fashion retailer offering high-quality apparel,shoes and accessories for women,men and kids. Nordstrom stores offer the latest clothing styles,cosmetics,shoes and gifts.

Products

Shoes, apparel, accessories and cosmetics for men, women and children.

Address: 6191 S State St, Murray, UT 84107, USA
Phone: (801) 261-4402
State: Utah
Zip Code: 84107


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Reviews
I had an appointment scheduled on Friday September 22, 2017 @ 10am with the Charlotte Tilbury counter for their special event. I came at 10 and first had my mini facial with Karri, who is amazing and did such a good job. I love the products and was ready to buy several different things. After this, I was supposed to get my makeup done with Katia. She had me sit on the chair and was gathering the supplies for my make-over, when another customer happened to stop by. At this moment, Katia turned all her attention to this particular person. It was obviously someone she had helped out before. She asked me if it was ok if she helped out this customer for a quick second. I reluctantly said "ok". Twenty minutes later I was still sitting in the makeup chair with no communication from Katia about whether she would be getting back with me soon. She was completely engaged with this other customer, doing a color match, helping her pick out samples and ringing her up, while just leaving me to sit and wait. Keep in mind that I had an appointment for this service and was very willing to spend money on product. She did not in any way seem in a hurry to get back to me. I ended up having to leave, I could not wait for her any longer. I told her that I had to leave and she said , "Oh well can you come back another time?" I said "No, that is why I made an appointment!". She just said "ok" and went back to helping the other customer. I was very disappointed with the service from Katia, I expected a lot more from Nordstrom. It was like she thought the other customer would make her more money so she just completely abandoned me. Little did she know that I was willing to spend several hundred dollars due to the fact that it is my birthday next week and wanted to buy a whole new makeup/skincare line. Myself and several of my family members shop almost exclusively at Nordstrom, but after this experience, I am not sure we will be shopping there anymore. I left completely confused and disappointed. I felt that she didn't think I was worthy of her time. I really love the Charlotte Tilbury line, but I feel that I will have to go somewhere else if this the way customers are treated. She was the only one working the counter and I understand being short-handed, but this could have been handled so much better than it was, especially at Nordstrom.
8 years ago (22-09-2017)
I love Nordstrom. I have a family of 5 and I buy all of our clothes and shoes from Nordstrom. I love the free shipping and returns! Shipping only takes 3 days!! Buying mac from the store can be a little chaotic.
8 years ago (14-06-2017)
My review is about the perfume\cologne section in this store. I would give zero stars if I had the option. I was at this store on 7/8/2017 around 2 pm, I was looking for a men's cologne( terre d'hermes ) which they did not carry, so I started checking out other cologne's while I was there and a sales lady was helping me out, I don't have any complaints with the lady who was helping me. While the lady was talking to me, a male sales associate working in the cologne department barged into our conversation and asked the lady to help another customer and went on to do his work, which was very rude, I left the store immediately. I've never had such bad customer services from any of the Macy's stores in SLC area. I used to like Nordstrom, but this one bad apple caused such a bad experience that I hate going to Nordstrom for any of my future purchases. I will stick with Macy's and Amazon for my shopping needs.
8 years ago (09-07-2017)
Has a pretty good selection and is clean and professional. From what I remember the service was good.
8 years ago (09-05-2017)
This has been my favorite Nordstrom's for years! James in Accessories is fantastic and always goes above and beyond to take care of me and my friends.
8 years ago (18-04-2017)
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