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Reviews, get directions and contact details for Nordstrom Valley Fair

Nordstrom Valley Fair

Story

Nordstrom is a leading fashion retailer offering high-quality apparel,shoes and accessories for women,men and kids. Nordstrom stores offer the latest clothing styles,cosmetics,shoes and gifts.

Mission

We don't have a mission statement. We simply want to offer customers the best possible service and great fashion merchandise!

Products

Shoes, apparel, accessories, and cosmetics for women, men, and children.

Address: 2400 Forest Ave, San Jose, CA 95128, USA
Phone: (408) 248-2180
State: California
Zip Code: 95128


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Reviews
Cosmetics: Estée Lauder Counter- Eureka! I found my new favorite Make up Specialist, Sam Fox, at the EL counter. In addition to being lovely, she really knows make up..skin, people. She helped me discover my perfect light, wonderful foundation and blush. Seek her out!
8 years ago (28-08-2017)
Got a couple watches from here and other stuff but shopping here is very nice . They're clean , helpful and have a selection of everything . I Went the other day to get a watch link removed and got helped immediately by Evelynn a nice girl in the watch area . She got the watch sized right and was finished very speedy she was extremely nice and professional. That's the service you can expect from here.
8 years ago (10-09-2017)
I have been using their alteration services for two years and every time it is the same friendly lady that helped me, but yesterday when i went there to hem a pair of pants another lady that i have never seen before came to help me, when i was told the price for the hemming, i was a bit surprised because it was much higher than what i have been paying. I asked her why, then this is what she said, "well, this is how much we charge for pants hemming, what ever price they charged you before was wrong". That's it! That's how you treat your customer and how you answer their questions?! I will never come back for alterations, and will also consider to close my Nordstrom card since alteration was the biggest motivation for me to open this card.
8 years ago (31-07-2017)
Nordstrom is the best store , but after I order online my 2 orders was loss . And they cannot find it. So Lucienne Marrow & the supervisor at shoe department order the Olukai sandal. And it arrives without a problem and Lucienne call me . Next the Mason Pearson brush loss also including the supply go within. I go to the second floor, pick-up & Maureen D. Process the ordering & I asked her about the sample she told me , she will get it from fragrance when it come. My problem is no body call me that my hair brush & I call them after a day. So that I can pickup. When I came to pickup, I mention about the sample the lady who help me said that if came from the warehouse, they cannot give a sample but when I told Maureen D. will give the sample & I look what the original order & show to her. She pickup the sample. The service in pickup is not good...
8 years ago (17-05-2017)
Great place to shop. Great customer service. They take care of customer. Very friendly and courteous sales staff.
8 years ago (06-06-2017)
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