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Reviews, get directions and contact details for North West Custom Beds

North West Custom Beds
Address: 11012 Canyon Rd E #8, Puyallup, WA 98373, USA
Phone: (253) 495-7595
State: Washington
City: Puyallup
Zip Code: 98373



related searches: North west Beds, North west bed frame, North west furniture, Custom bed frames, Wallbeds Northwest, Custom Murphy Beds, Diamond beds, Wall beds
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Reviews
Do your homework and avoid this guy if you can. We ordered a bed in December from him. My wife found him on Craigslist and thought we found a reasonable person to make a bunk bed with a stair case on the side for us. Well, the bed we got was not to the specs we ordered. The overhead height was not what we requested. The bed was too wide for our mattress. He refused to acknowledge that he messed up. Blamed it on his employee and said the jig was out of alignment. I had to spend a few hours correcting those issues. He never supplied us slats for the top bunk. He did not build us the stairs as we had agreed upon, or even the ones that are pictured in his ad. The first ones were too steep, we refused them. The second set he built us are not tall enough. The owner stated that building stairs is all about physics and if we don't understand that he couldn't help us. Actually building stairs is about geometry (rise and run) and angles, not physics. We have placed a complaint through Paypal and now the BBB we will see what comes of it. I will update the review if anything changes. Also, I did a google search of the beds he has listed on his site. Turns out he simply took images or beds from other makers and said I can make these. One even shows a bed and he states he won 2nd place in a custom furniture building competition. Well, it isn't a picture of his bed. He got it off another builders website.
11 years ago (09-01-2015)
Have ordered two beds from these guys, both were well made and priced very well. Would not hesitate to order more if needed.
11 years ago (15-01-2015)
Bought a loft bed from these guys, was well made and easy to assemble. I was surprised at the sturdiness of it! Had a minor problem with it and even though I picked it up at their shop, they sent someone to my house to fix it!.
11 years ago (20-02-2015)
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