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Reviews, get directions and contact details for Northbrook Psychological Clinic

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Northbrook Psychological Clinic is an Outpatient Clinic that provides assessment and treatment of a wide range of issues including:

Anxiety Disorders (i.e. Panic Disorder, Generalized Anxiety, Phobias, Post Traumatic Stress, Trauma, OCD)

Mood Disorders (i.e. Major Depression, Bipolar Depression, Grief Reactions, Dysthymia)

Attention Deficit Disorder in children, adolescents, and adults

Marital relationship issues

Family issues

Substance Abuse

Life Stresses ( i.e. Divorce, and Employment Issues, Loss, Grief, Aging, Health)

Child and Adolescent issues (i.e. Behavior and Emotional Issues, Oppositional Defiance Disorder, ADD/ADHD, Parent Education, Divorce Issues, Substance Abuse, School Problems )

Northbrook Psychological Clinic prides itself on being able to offer clients timely, effective, and ethical treatment for a variety of psychological issues. We provide a sliding fee scale for those individuals who do not have or do not wish to use their insurance for these services. We value the confidentiality and privacy of all clients and will carry this respect into the community.

We have several Licensed Psychologists and Social Workers in the office. As well as offering a variety of daytime, evening and weekend appointments. Please contact us for more information or to setup and appointment.

Address: 23965 Novi Rd, Novi, MI 48375, USA
Phone: (248) 344-7420
ten.labolgcbs@cinilckoorbhtron
State: Michigan
Zip Code: 48375


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Reviews
I don't typically write reviews, but felt the need to because of the disgruntled reviewer. I have had an excellent experience at this clinic. The staff is professional and kind. Debbie always seems to be in a good mood. I don't think they even have a Wendy. My therapist was very helpful and has helped change my life. I am a better person in my relationships as a result of coming to this clinic. I would highly recommend this clinic.
7 years ago (19-10-2017)
I love Northbrook Psychological Clinic. They are kind, caring and compassionate. Their therapists are experienced and very knowledgeable on a broad range of issues. My own therapist, Julie Duprey, has helped me more than I ever thought possible. Life is a struggle and knowing that they are there for me and just a phone call away is comforting. I feel secure and cared about. I can't say enough good things about Northbrook.
7 years ago (23-10-2017)
SCAM ALERT! This office is so poorly run, I cannot fathom how they still have licenses to practice. Wendy at the front desk is a disaster. Reschedules appointments without telling the patient and then tries to charge the patient a no show fee. And yet they seem surprised when we showed up for our original appointment. (duh! we never knew it was rescheduled!) The office manager is just as bad as Wendy. When told repeatedly about the scheduling error and that we would not be paying the no show fee. I've had this conversation with both Wendy and Rachel on many occasions, yet we were still sent to collections. My son received no useful tools or tips for his anxiety. This office must be shut down.
7 years ago (04-10-2017)
I was referred to this clinic by my primary care physician. I had a good session with Dr. Rao, who asked great questions and provided some immediate tools that I could use to manage my stress and anxiety. Unfortunately, the office policies leave much to be desired. During checkout, I scheduled a second visit a month in the future. I forgot to write down the date but figured that I would receive a reminder before the appointment. Not the case. I received a call the day of the appointment, 5 minutes after the appointment time, stating that I was getting a bill for a $75 no-show fee. When I asked why I never received a reminder, the receptionist stated that they don't send them. I completely understand the need for a no-show fee, and I know that I signed a form stating that I would pay it if I missed an appointment. That being said, I expect that a clinic treating people who are stressed, depressed, and anxious to provide an appointment reminder for appointments scheduled a month in advance. I find it dubious that the staff has insufficient bandwidth to place reminder calls or emails, but can issue a no-show fee within 5 minutes of your appointment being missed. This is at best inconsiderate, and at worst predatory. I liked Dr. Rao, but I will not be back.
8 years ago (01-11-2016)
Dr. Rao is very kind, experienced, and logical. She has been of great help assisting me with decisions and issues.
8 years ago (12-10-2016)
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