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Off Broadway Shoe Warehouse

  1. Nevada
  2. Nevada Shoe Store

Reviews, get directions and contact details for Off Broadway Shoe Warehouse

Story

Off Broadway Shoe Warehouse is more than just a shoe store or warehouse, with thousands of pairs to choose from they're your go-to fashion resource to find the best buys from your favorite designers.

Address: 2310 Park Centre Dr Ste 120, Las Vegas, NV 89135, USA
Phone: (702) 489-6020
State: Nevada
City: Las Vegas
Zip Code: 89135


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: Closed
Sunday: 11:00 AM – 7:00 PM

Update Info
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Reviews
Pretty good deals on shoes and sneakers for both women and men..limited selection though
9 years ago (05-07-2017)
Awful experience! I ordered some shoes online and I went to return them in this store so that I would not have to pay for the return shipping. When I first arrived the sales associate took me to the register and got on her headset to call the store manager over to process the return. The sales associate told me the store manger was in a bad mood that day and that she was a “bit*h”. I was surprised to hear this type of langue being used because I had just walked into the store only minutes earlier. The store manager, named Jackie, came over to process the return. Her sales associate was right, she was in a very bad mood and preceded to take it out on me, the customer. She refused to refund the shipping portion of the online sale and acted like I was a big inconvenience to her because I had brought in an online order to be returned. The store manager told me their return policy had changed and that she didn’t know what the policy was. I found it hard to believe that she didn’t know her own return policy and questioned her on it. Jackie then shoved the receipt across the counter to me and told me to figure out what the return policy was. I then asked for the customer service number because I was done dealing with such an incompetent rude “manger.” She then told me “sorry girl” as I walked out of the store in a condescending tone. I am a 30 year old woman and do not appreciate her attempt to belittle me. I’m now in the process of dealing with the customer service agent named Judy for Broadway Shoes that can do nothing for me but file a complaint on my behalf. Now I’m out the shipping cost and have wasted my time trying to deal with this bad customer service and for a company that simply does not care about trying to make things right for the customer. In summary, do not shop online or at the Summerlin Off Broadway store. They do not have customer service skills and they hire mangers like JACKIE that are incompetent and rude! How she made it into a management position is beyond me. STAY AWAY! Her sales associate was right on…. Jackie is a B*tch.
11 years ago (10-09-2015)
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