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Office Depot

  1. Georgia
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Story

Office Depot and OfficeMax are now one company. We’ve come together to bring you the best shopping experience possible. Office Depot at 615 Thornton Road is the place to shop for office supplies, paper, ink & toner cartridges, breakroom & cleaning supplies, office furniture, and school supplies. Or visit us online at www.officedepot.com.

Address: 615 Thornton Rd, Lithia Springs, GA 30122, USA
Phone: (678) 574-2905
State: Georgia
Zip Code: 30122


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Reviews
Do not order online furniture for delivery. They are inept. I ordered early on a Friday the order does not say when to expect delivery. I saw the email that said 8/20 8:30-5:00(it did not say a signature was required it was a file cabinet). On Tuesday 8/20 I saw 2 men at my door via a camera at 8:19A. No one was home. I arrived home at 8:30 there was no note about an attempted delivery or if they would return. I realized it was them after reviewing camera footage. I called and customer service said the package was out for delivery and would arrive by 5. At 5P nothing came. I called at 10A the following day (because clearly you would come at 8:30 the following day because you didn't come the previous day) and was told it would be there by 5. I asked why was package not delivered as promised on 8/20 and no follow up email with new delivery date and why did someone need to be home for 2 days waiting on a package the representative could not answer other than to say it would be there by 5P. I looked elsewhere and asked a friend to pick the same cabinet up. I called back and cancelled order only to be told after I cancelled that I would get a call in 2-3 hours to confirm cancellation and an email. By 4P I called back to be told that department gets thousands of emails and I'd have to wait for a call back and not until I received that call would my refund be initiated. So it is over 24 hours later no refund and 48 hours and no cabinet. Save yourself the trouble and shop Amazon.
8 years ago (22-09-2017)
Very helpful, no-nonsense and informed staff. Excellent selection. Prices were competitive. Good rewards program. Women's restroom needed cleaning badly or I'd give 5 stars. Muriel was fantastic!!
8 years ago (14-08-2017)
Ordered online the evening before for pick up and would have loved for my order to have been prepared for my arrival, but rather it was scattered in a small utility closet and not bagged. I kept offering my order number to clerk to find my items and she kept insisting that I name every single item I purchased instead. It was 7:30p on a work/school night and I am absolutely sure I will not be ordering again.
8 years ago (05-08-2017)
My last experience with this Office Depot was terrible. I went in expecting to purchase whatever I needed, then promptly go home, but that wasn't what happened at all. Instead, it took about five to ten minutes for someone to show up to the cash register to serve me, and the service made me feel unwelcomed. Now, in hindsight, the wait was somewhat justified, given that another customer needed help and the cashier was helping her, but the service that I received after that wait was abysmal, and it completely overshadowed the justification for having to wait beforehand. Even though I waited for the cashier *patiently* and greeted her with a smile, she never smiled back, her reponses were flat and cold, and her overall demeanor made me feel genuinely uncomfortable. After this experience, I've decided to never return to this Office Depot, and to tell my friends and family to just go to the [friendlier] one on Chapel Hill.
8 years ago (14-08-2017)
Very knowledgeable staff who took several minutes to speak with me and help troubleshoot a printer issue.
8 years ago (30-08-2017)
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