Ogle School of Hair, Skin, & Nails - Arlington

Reviews, get directions and contact details for Ogle School of Hair, Skin, & Nails - Arlington

Address: 2200 W Park Row Dr, Arlington, TX 76013, USA

Phone: (888) 820-4224

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State: Texas

City: Arlington

Zip Code: 76013

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Reviews

I had an appointment for 12:30pm.  I arrived early only to be greeted by no one at the desk!  When I did receive a greeting, it was the site manager.  I waited 10 minutes, was told he would take care of me and seated me in an empty booth.  He then proceeded to take over the front desk duties, sent another manager over, and she said the same thing.  Needless to say, I didn't receive service and left. 1 star is too much...

 7 years ago (22-05-2018)

I loved the stylist and the color was amazing. However, I was quoted a price when I first talked to the stylist instuctor. I expanded to her that I had very thick hair so it would take alot of color. She gave me a price for a color and cut said nothing about she might have to change it because of my thick hair. Half way through my hair being colored the stylist ran out of the color the instructor had given her then she went back to get more I could hear the instructor telling her the price for the color would be more for the added color. I was not please and I find this very unprofessional. I been to Ogles when it was owned by Mr. and Mrs. Shelton and never had this happen. I was very disappointed and didn't have them cut my hair because of the price change. However the stylist was well trained and very professional I been there when she was under another instructor and did not have this type of issue. I think the instructor should have at least came over to talk to me about the price change. This maybe why I didn't see many customers in the salon school they still have great stylist but some instructors may need some retraining on how to be professional with customers and pricing.

 7 years ago (10-05-2018)

i had a wonderful service with nayia, shes more of a professional then a student. i was getting my hair cut and colored, both nayia and her instructure nichelle were very amazing. they made sure i was comfortable and was getting done what i asked for. they were very hospitable and will defenitly be back.

 7 years ago (11-05-2018)

Great job! Everything I've had done has been great! Priscilla Flores did a fantastic job a couple months ago! She's so friendly & knew exactly what I wanted. I had Kassandra today and she was so friendly and very professional and a great stylist!

 7 years ago (11-12-2017)

I went to my first visit to this Ogle School a few weeks ago and had the best facial EVER from Marissa Ochoa.  (This girl is going places!)  Since I had such a great experience, I went back and brought my own mother for her first facial in her entire life.  I called a week ahead of time to make both our appointments for the same time, and of course asked for Marissa to do one of the facials.  Mom was to get the 75 minute Age Smart Facial and I was to get the 60 minute Signature Skin Treatment.  We were definitely excited for this.
Then comes the day and time for the actual appointment.  I showed up to check in and found they misspelled my name. Uh-oh.  Then they tell me that we're not going to get Marissa for one of them because she's already with a client.  This should have made me re-consider staying but I went ahead because I was so excited for Mom to get pampered.  Finally, we met our students, Whitney for me and Cayenne for Mom.  Now the RED FLAG should have been going OFF for me.  Whitney exuded confidence and expertise while Cayenne was limp in her greeting and looked to my mother and I like we were going to execute her.  I ABSOLUTELY shouldn't have allowed my mother to have her first experience with this, but like a dummy, I stayed.  We both got led to the back so Mom could fill out her first-timer paperwork.  As we sat there, we saw Marissa walking her client out.  I was so excited because I thought we could get Marissa as I originally scheduled for.  Sadly, that wasn't the case.  Mom and I both got led back, and quite honestly, I was having a pretty good time back there. That is, until I hear my mother being wrapped up and being escorted to the front.  Whoa, wait!  I paid for her to have the LONGER facial so I could be the one waiting for her, NOT the other way around.  Needless to say, it made the rest of the facial spoiled for me, because I wanted it to be finished so my mother wasn't waiting on me. (This wasn't AT ALL the fault of Whitney.  She's amazing, and also has got a bright, professional future ahead of her.)  When I was finished, Whitney walked me to the front where I saw my mother reading the Dermalogica pamphlet. She said Cayenne just dropped her off, made no product recommendations and barely even thanked my mother.  She did offer a limp handshake though.  Mom had found the pamphlet on her own on the counter and was self-diagnosing herself on what she should consider buying.  Luckily, Whitney, being the go-getter that she is, took initiative and made recommendations to my mother.  Mom bought some products and Whitney walked us both to the door.  As we were walking to the car, Mom was telling me about her experience with Cayenne.  Boy, I was upset, ESPECIALLY when she told me that not even a couple of minutes after my mother was dropped at the waiting area, she said Cayenne appeared to leave for the day in a hurry, with her bag in tow.  Ok, now I was pissed.  Was my mom ripped off of her facial experience because Cayenne had things to do??  I left Mom at the car and walked back into the Spa Area and asked to speak to the instructor, an older woman whose name I never caught.  I vented about the problem and she nodded a lot as I expressed my concerns.  She said that she wasn't able to switch out students once they are assigned.  That seems reasonable because they all need grades, but it should work both ways.  I scheduled an appointment with Marissa and yet, she was magically moved out of my slot.  Doesn't make sense.  (It also doesn't make sense that no one caught that Cayenne was finished with her facial in 45 minutes. If this was her first go on a client like her body language indicated, wouldn't an instructor or a senior student have caught that?) Anyways,  I'm obviously still irritated about Cayenne.  If she walks out to greet you, cancel your appointment on the spot.  Re-book your appointment with Marissa or Whitney.  You won't regret either one of those wonderful young women. Cayenne may want to reconsider her chosen career field, especially if she has other places she needs to be.

 7 years ago (02-04-2018)

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Ogle School of Hair, Skin, & Nails - Arlington

Reviews, get directions and contact details for Ogle School of Hair, Skin, & Nails - Arlington

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