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Reviews, get directions and contact details for Omni William Penn Hotel

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The Omni William Penn Hotel is a 23 floor hotel located at 530 William Penn Place on Mellon Square in downtown Pittsburgh, Pennsylvania. A variety of luminaries have stayed at the hotel, including John F. Kennedy. The hotel staff innovated Lawrence Welk's now famous bubble machine, and it was the site of Bob Hope's marriage proposal in 1934. The hotel has won numerous awards including being named to the "Best of Weddings 2009" list by The Knot and receiving the Editor's Choice Award in the Business Hotels category on Suite101.com.Omni William Penn Hotel, Pittsburgh is a member of Historic Hotels of America, the official program of the National Trust for Historic Preservation.The hotel also features an award-winning restaurant that dates from 1916, the Terrace Room, featuring among other amenities a wall long mural entitled "The taking of Fort Pitt". The Terrace Room was voted "Best Hotel Dining" establishment in both 2008 and 2009 by readers of the Pittsburgh City Paper.It is outfitted with numerous furnishings in the Art Deco style.HistoryBuilt from 1915 to 1916, the $6 million William Penn opened on March 11, 1916, in what newspapers hailed as the Grandest Hotel in the nation, its first night it hosted the annual Pittsburgh Chamber of Commerce Gala and was recorded as the largest gala in city history up to that time with U.S. Secretary of State Philander Knox hosting the event. The original hotel covered the western half of the block, facing Mellon Square.

Address: 530 William Penn Pl, Pittsburgh, PA 15219, USA
Phone: (412) 281-7100
State: Pennsylvania
Zip Code: 15219


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Reviews
The conference rooms were divided on disparate floors and the lobby, while stunningly beautiful, was a bit unintuitive to navigate. The halls are nicely arranged in an E pattern for shorter corridor spacing but signage could be more pronounced for easier recognition. Since it's an old building, power outlets on the light fixtures would a great improvement. The overall lighting was pleasant and welcoming, not harsh like many hotels can be. I had to amend this post after having an incredibly terrible experience with the front desk and accounting staff after I had been incorrectly billed by the hotel and then they made an UNAUTHORIZED charge on my credit card for a transaction that should have been completely closed. A company had stepped in to pay for two of the nights that I stayed at the hotel, presuming that I was coming in a night earlier to attend a conference. The hotel keeps telling me that my "original" reservation was actually the amended one and said that I was a no-show for the first night. After I was charged for only one night because my stay was for three nights instead of the assumed four. A week later, they had the audacity to rework the reservation system to cover up their mistake to be able to charge my credit card without my permission and then say everything is fine when I'm having dinner with a friend and have my credit card DECLINED because they have a charge held on it. Don't stay at this hotel unless you enjoy being jerked around with extra fees and charges because their staff can't be honest with their horrible reservation software.
8 years ago (30-10-2017)
Looking for somewhere to spend our 1 year anniversary. We had been to the Omni homestead for a few days the last year before we departed on our honeymoon. We really like Omni brand, so we decided to get out of the area and see Pittsburgh. We were not disappointed , from valet, front desk, room service, everything was great. We were there to relax and enjoy the city and this was a great home away from home. Clean and spacious rooms, hotel had a very elegant feel to It. No complaints and will defiantly stay here if we visit the city again. Also the location is great , has restaurants in house but also close walk to trendy spots to eat for all budgets.
8 years ago (16-10-2017)
This was my first trip to this hotel, and it was great. I attended a wedding (ceremony and reception). The rooms were beautiful and classy. The staff was helpful and pleasant. Food and drinks were top notch, and not once did I feel like it was crowded. I'd definitely recommend this location. I hear the speakeasy is awesome, I really want to try it out
8 years ago (18-09-2017)
Fantastic! Amazing service - the concierge, Travis, went above and beyond to help us and to plan out a weekend that truly captured the Pittsburgh experience. The customer service was beyond expectations! The hotel was amazing, loved the history and it was very conveniently located. If I could give a higher rating, I would! Truly had a wonderful time thanks to Travis!!!
8 years ago (13-10-2017)
Was put up here for work. I have to admit, I prefer 2.5 or 3 Star-class hotels. This hotel is too much prestige, too little amenities. $18 for breakfast?! And the portions aren't generous. Mattresses were FULL size, not Queen. Very clean and orderly, but not for me.
8 years ago (22-09-2017)
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