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Reviews, get directions and contact details for OneWest Bank

Address: 401 Wilshire Blvd, Santa Monica, CA 90401, USA
Phone: (310) 319-2160
State: California
Zip Code: 90401


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Reviews
Helpful and pleasant no hassle service. Talk to Abner.
8 years ago (15-04-2017)
What a horrible experience I have had with One West Bank recently. I am a long term customer even when the bank was under First Federal Savings Bank. Most of the staff are helpful as they are remnants of the latter bank named above. However, those employed by One West Bank are cold hearted and there is no options to assist customers once they decline a request made by a customer. When you convey your frustration and believe you should move your accounts to another bank, they are quick to jump to this option of closing your accounts and sending you bank checks for you to deposit into another bank. They tell me I can no longer make wire transfers in US dollars unless I am physically present at the bank. My temporary situation does not allow me to do this.
12 years ago (05-03-2014)
Read all the complaints online. Horrible institution
10 years ago (30-04-2015)
This bank is the worst bank I have been to from bankers to security. I walk in and no one greets you they ignore you and on top of that the security looks At me with a rude face like if I'm a suspect. I own a bussiness next to it and needed change from 100-1 to 20- 5 the lady said I could not change it. What kind of bank can't change money. I'm am a young bussiness owner and I'm telling young ppl out there to stay away from this bank. Bad service period .. onewest bank on Wilshire right before Lincoln stay away from this place
14 years ago (03-07-2012)
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