OU Health Services

Reviews, get directions and contact details for OU Health Services

Address: 620 Elm Ave, Norman, OK 73069, USA

Phone: (405) 325-4611

Website

State: Oklahoma

City: Norman

Zip Code: 73069

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

i made an appointment with this clinic a day prior to the day i wanted it. i had forgotten what time it was at, so i searched my email. no email. no text. nothing about how to access when your appointment is on the website, patient portal constantly telling me im not registered and that my info is wrong. you literally can't access any information about your appointments. horrible

I have changed my primary care physician to Katherine Kirk, and she is amazing! She is thorough, believes the patient, and makes she the patient gets adequate treatment. I also like the staff, as they are very friendly. If anybody is looking for a new pcp I highly recommend Kirk!

The lady that does the blood work is lovely and kind which is the only reason I would even give this place a star. The past few times I’ve needed to go, i was only allowed a telehealth video chat. Not sure how you’re supposed to check for things like ear infections or strep or a sinus infection that way. I had a telehealth visit this morning for extreme ear pain, loss of hearing in one ear, sinus pain, and a sore throat... Even though i had covid 1 1/2 months ago, still have antibodies, and am fully vaccinated, i was not allowed to come in. And was told my ear pain was “stress related swelling”, whatever that is. Most of the staff is not kind and is very dismissive. I knew that was wrong and went to a minute clinic and was actually examined and it was found that i have a double ear infection, sinus infection, and my ear drums are at risk for rupturing. Something Goddard would have never caught due to their lack of seeing patients and listening to concerns of patients.

Whenever I call to schedule an appointment, some of the receptionists are consistently rude and act as though I'm somehow bothering them and asking them to do something that goes well outside of their job description. However, Dr. Boren has always been really friendly and helpful whenever I've gone there, as have the pharmacists.

Terrible service with impatient staff. The front desk staff was very rude and unhelpful. I asked for help and they pointed to a business card and told me to step outside the building and call them; they refused to assist me past that.

Very competent and friendly workers with adequate equipment. The nurses provide appropriate recommendations for services they do not offer.

I've extensively utilized Goddard services from counseling to health care management.  They are are well-equipped facility with competent staff and practitioners.   Katherine Kirk, in particular,  has given me exemplary and compassionate care on multiple occasions.  A couple of years ago I went in with a horrific stomach bug and could not hold anything down.  She administered anti-nausea medicine and had me take a nap brought a blanket and a pillow to monitor my condition.  Recently, I went in with an infection from drinking bad water and Kirk made sure the right lab work was run to get me feeling right again.  I don't know why the previous poster said it was more of an urgent care clinic.  Goddard is a well-equipped facility x-rays techs, lab work on site, etc. that provides affordable and accessible healthcare to OU's student body--many who do not have health insurance.  There are many things I do not love about OU, but Goddard is the exception.  Goddard is awesome and I am grateful for its existence.

Would recommend seeking primary care elsewhere.

I am a student at OU and I called Goddard Tuesday morning to try and schedule an appointment for Wednesday and the receptionist was a little rude and said to call the day of. So, I called Wednesday morning to try again and I believe it was the same woman who was a bit rude again but I got an appointment made. When I came in everyone was so helpful and kind, which sort of surprised me. I believe the guy that helped me was named Alic and the woman who took my blood pressure was very nice as well. I also enjoyed Dr. Boren, he helped me a lot! I’m definitely impressed and won’t be afraid to come back!

Goddard Health Services is NOT where you want to go. While it seems convenient that the university would provide Health Services for their students on campus. You will be disappointed to find out the Goddard Health Center is no more than a glorified urgent care. The staff and faculty consisting of Students and Retirees it was not a surprise that customer service would not be their forte, but I didn't expect the DMV equivalent of healthcare. If you are a student planning on attending OU please consider other physicians in Norman, if you are a student attending OU do not waste your time, If you have a child at OU. Well I'm sorry but they tricked you on the tour. The "professionals" and staff working at Goddard Health are not who you want to trust with your health, or your children's.

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OU Health Services

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