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Panera Bread

  1. Kentucky
  2. Kentucky Meal Takeaway

Reviews, get directions and contact details for Panera Bread

Story

From focusing on quality, clean ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi , or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Richmond is here with warmth and welcome. Panera Bread. Food as it should be.

Address: 2073 Lantern Ridge Dr Suite 100, Richmond, KY 40475, USA
Phone: (859) 624-1760
moc.daerbarenap@3631efac
State: Kentucky
Zip Code: 40475


Opening Hours

Monday: 6:00 AM – 9:00 PM
Tuesday: 6:00 AM – 9:00 PM
Wednesday: 6:00 AM – 9:00 PM
Thursday: 6:00 AM – 9:00 PM
Friday: 6:00 AM – 10:00 PM
Saturday: 6:00 AM – 10:00 PM
Sunday: 7:00 AM – 9:00 PM

Update Info
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Reviews
I am a big fan of panera, however I have been having a lot of trouble lately with my order being wrong. I usually get the egg and cheese sandwich. The last four times my order was either rang up wrong or made wrong. Today I ordered the sandwich with egg over easy. I got scrambled egg sandwich. It was rang up as scrambled. I don't believe the staff taking orders pay attention to what they're doing. I'm getting to where I don't want to come here anymore honestly.
7 years ago (05-01-2018)
We eat at various Paneras often, but this one didn't measure up. My husband had the same sandwich he had at an Iowa Panera, and this one wasn't nearly as good. My soup was in a big bowl that was less than 1/3rd full. It was more a snack than lunch. And too salty! If soup is flavorful enough, it doesn't have to be loaded up with salt. If the menu is going to be transparent, add salt content too.
8 years ago (19-08-2017)
Let me begin by saying that this is not my first bad experience at this Panera, but as someone who has worked in the food service industry, I understand sometimes the ball gets dropped and things go astray, I have given them several chances to change my opinion but after last night I will never give this location another chance. The disappointment started when they ran out of bread bowls before 6pm on a Tuesday so my mother and I ordered the fontega chicken panini and a small mac and cheese to share. Something we order often. Tonight after picking up my food, I noticed that the chicken was still super cold and the cheese barely melted. I asked the gentlemen who was working the prep line if he could just put it back on the press for a couple mins and his response was no but he could make me a new one. This new one came back colder, no melted cheese at all and it was sloppily put together. I went back to this gentlemen and told him that my sandwich was worse than the first one and that maybe the press was broke. He brushed me off. I told him I would be okay if we needed to order something else and he told me no and was already making me another sandwich. At this point when the 3rd sandwich came out...one would think to make sure this one was perfect. It was missing main ingredients like the basil and sauce. I gave up. Never once did he apologize, listen, or treat me other than a bother. I was never offered a refund, discount or even the free sweet offer that is printed on the top of the recipt if they get something wrong. I would also like to point put that they were not busy when making the first two sandwiches and that it was not because of backed up orders, this guy really could have cared less about making quality food or even acceptable customer service. I work in Lexington and frequent the Richmond rd Panera. I will make the extra drive before ever going back to my hometown Panera due it's lack of professional workers, food quality and ov,erall fail of the customer experience.
8 years ago (06-12-2017)
Pleasant, friendly with a real local feel. Great place for a quiet bagel and coffee, to meet friends, or to get some work done away from home or the office. Oh, the food and drinks are good as well. 😀
8 years ago (01-07-2017)
We have had good service. There was one time we had a issue. The wonderful manager made it right.
8 years ago (13-09-2017)
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